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10. Trouble Shooting
The favourites you set up don’t operate your device.
Make sure you selected the correct device (TV, Cable, Sate, etc.) when you set up each
favourite. See section 7 ‘Add/Edit Favourites’ to change the device type for your favourites.
The buttons on the Remote do not operate your product.
Make sure the remote is set to the correct Mode by pressing the MODE Key followed by the
appropriate Side Key for the device mode you desire.
Program the remote with a different code for you device
If the Remote does not contain the code for your device, try learning the codes you need
from your old remote.
Install new batteries.
The Remote does not operate some features of your product.
Program the remote with a new code
The remote may not be able to operate all features of your product or the key names may
be different. Try learning codes from your old remote.
Having problems with learning.
Refer to the learning tips in the back of this manual.
Your TV turns on when you press a favourite key.
Some types of TV, e.g. Philips flat panel TV’s turn on and go to the selected channel when
you press a channel number whilst the TV is off. Therefore pressing a favourite button would
have the same result.
Forgot your KidSafe code.
Just remove and reinsert the batteries to reset KidSafe (but don’t let your Kids see this
manual).
