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and contacts are in good condition;
(2) Check the AC 220V is stable;
(3) Virus may cause this problem if the hardware parts are normal, immediately
antivirus to restore the system.
(4) A sudden power failure or illegal shutdown may cause this problem, press F8 to
use safe mode to enter the system and debug.
(5) If you added or replace any hardware or an external device to occur this problem,
recover the hardware or remove it.
(6) If the above steps do not resolve this problem, reinstall the operating system.
4. POS device is not available to access internet (slow response)
(1) Make sure the external network cable is well connected;
(2) Check if the green light is on and the orange light blinks at the internet port while
the POS device is working. If not, there might be the external cable problems, please
re-check the external network cable is connected;
(3) Check the network connection icon in the Toolbar, if the icon cannot be found, so
network card driver might not be installed properly, reinstall the driver (according to
the driver installation instructions ");
(4) Check the IP address is set correctly (according to the "Driver Installation
Instructions"), If you do not know how to. Please apply "Obtain an IP address
automatically".
(5) Not available to access internet or the network speed is very slow, it may be too
many pages opened or affected by viruses, so please clean the virus immediately.
5. Mouse or keyboard is not working.
Restart the POS device after connecting mouse and keyboard, or may cause
abnormal use or crash phenomenon to the mouse and keyboard.
(1) Check the mouse and keyboard are normal; replace the damaged ones;
(2) Check the drivers of mouse and keyboard are correctly installed, if not, reinstall
the driver. See “the motherboard driver installation”.
Summary of Contents for EC-1200
Page 1: ...User Manual EC 1200 All in one Touch POS Terminal...
Page 17: ...16 Related touch function setting...
Page 18: ...17 Touch calibration...
Page 19: ...18 Touch device line test Touch screen setting...
Page 20: ...19 Touch device edge correction setting Touch device hardware information display...