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(3) Make sure the touch screen is clean without anything pasted on.
(4) If the above steps do not solve the problem, please contact the products and
services center in our company.
11. The cursor in the touch screen can only move in a small area or resistive
touch screens are inaccurate.
(1) This situation usually occurs in the first time installing the driver, please run the
touch screen calibration program. We also recommend you to do this after change
the monitor resolution (Start - Programs);
(2) Run the touch screen calibration program to do a 25-point recalibration.
12. POS display is not clear or water ripples appears
(1) Re-set in the display properties
(2) The screen display resolution is set in the best condition (1024 * 768);
(3) Power supply or other high frequency devices affect the screen or machine; keep
the distance between the POS device and the high frequency devices.
13. Can not connect to the printer
(1) Make sure the printer is normal;
(2) Check the printer and POS devices are connected;
(3) Check the driver of printer is installed;
(4) Try to find the printer hardware in the POS device properties, if found, please
re-install the correct printer driver;
(5) In the POS device properties if the printer hardware is not found, please re-check
printers and POS device is connected and the printer is available.
(6) If the above steps do not resolve this problem can only reinstall the operating
system.
14. USB external device can not be used
(1) Check the external USB device is normal;
Summary of Contents for EC-1200
Page 1: ...User Manual EC 1200 All in one Touch POS Terminal...
Page 17: ...16 Related touch function setting...
Page 18: ...17 Touch calibration...
Page 19: ...18 Touch device line test Touch screen setting...
Page 20: ...19 Touch device edge correction setting Touch device hardware information display...