EC-80320 User’s Manual
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Chapter6 Troubleshooting and Maintenance
6.1 Maintenance
To prolong the printer’s life, make sure that the printer is well away from heaters and other
sources of extreme heat, and the surrounding area is clean, dry, and free of dust.
Cleaning paper case and thermal head periodically is the main task of maintaining the printer.
We will talk with this problem in this section. It is noted that make sure to power off the printer
before maintenance.
Clear printer:
Dirt and dust does the most damage to the printer. Clean the paper in the printer and
accumulated dirt in the thermal head as well despite the outer case of the printer prevents
greater part of dust from invading.
Clean printer case:
Remove the dirt in the printer case with clean, soft cloth, and take out the paper pieces with a
nipper.
Clean the printer periodically according to the prescription as follows.
Periodical cleaning: Once every 6 months or 300 work days
Cleaning tool: Dry cloth (Soft cloth if metal parts)
6.2 Error Message on the Control Panel
When the malfunction is occurred, the printer will be off-line and give an alarm through
indicators. You can make out different malfunction through the Table A-4 shown below.
Table A-4: Error message on the control panel
Error
indicator
PAPER OUT
indicator
Malfunction Solution
Blink fast
OFF
Cutter error
Re-posit the cutter
ON
OFF
Cover is open
Close the cover tightly
OFF
ON
Paper near end
Load the paper again
ON
ON
Paper out
Load the paper again
Blink OFF
Thermal head over
hot
Recover
automatically
6.3 Cutter Jammed or Error
If the auto-cutter was jammed, open the upper cover and take out the paper. If the upper
cover can not be opened and the cutter still can not return to the normal position after
restarting the printer, pull out the small cover upper the auto-cutter so that the cutter can
Attention: Be careful not to scratch the printer parts when cleaning.
Summary of Contents for EC80320
Page 48: ...Manufacturer EC Printer ...