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Part Number 

185526

1. 

Type a channel number using the    

 

number buttons on the keypad.

  

 

 
 

2. 

Press and release the CHANNEL UP/ 

 DOWN 

buttons. 

   

3.

 Use the Program Guide.

a.  Press and release the GUIDE button.

 

 

 

b.  Press and release the CHANNEL UP/
 

DOWN or the PAGE UP/DOWN  

 

 

buttons to highlight the channel you  

 

want to watch.

 

 

c.  Press and release the OK button.

a.  Press and release the GUIDE 
 button 

twice.

b.  Press and release the CHANNEL  
 

UP DOWN buttons to choose the  

 

viewing list you would like to  

 

see, then press and release the  

 SELECT 

button.

Setting Parental Controls:

a.  Press and release the MENU button.

b.  Select “Settings” and then select “Parental Controls.” 

c.  Choose from the pre-set locks for a
 

high, medium, or low restriction level, or select “Custom” to

 customize 

restrictions.

 

•   To mirror these settings for the remote viewing location on a

 

 

computer or mobile device:

 

 

a.  Select “Apply these settings to Remote Viewing 

   (PC/Mobile).”
  b. 

Select 

“Yes.”

d.  Scroll up and select “Parental Controls” and then select “On.”

e.  Enter and confirm the 4-digit password you wish to set.

f. Select 

“Save.”

 

Setting Closed Captioning:

a.  Press and release the MENU button.

b.  Select “Settings” and then select “Closed Captioning.”

c.  Scroll to the Closed Captioning box and select “On.”

d. Select 

“Save.”

To exit an on-screen menu, press and 
release the VIEW LIVE TV button.

- OR -

Press the CANCEL button to exit one
on-screen menu at a time.

The TV changes to the 

highlighted channel.

The TV channel changes.

The Program Guide appears.

The TV channel changes.

The Program Guide 
moves up or down.

Changing Channels

Select a Viewing List for Your Program Guide

Additional Tips

There are three ways to change channels on your set-top box.

When you’re in an on-screen menu, it’s easy to exit the on-screen 
menu and return to the program you were watching. 

The TV is on a menu screen.

The menu screen is exited 

and a TV picture appears.

The Program Guide indicates which 

list you are on. If you are on the All 

Available list, channels shown in red 

are not included in your subscription.

The viewing list drop down 

menu appears.

Exiting On-Screen Menus

Most technical problems that an agent can help you with 
can be solved by following these four easy steps:

1.  Make sure your remote is in CBL mode.

2.  Make sure your TV is on the correct input/channel. 

3.  Make sure you’re on the correct channel List. 

4.  Reset your set-top box by unplugging it from the wall for 10      

 

 

seconds. Plug it back in and turn it on.

Where to go for additional information:

• Press and release the MENU button and then select “Help.”

• Call Customer Service at XXX-XXX-XXXX

• Visit our website at

• Visit our 

Troubleshooting

HC620-DRS Quick Start Guide.indd   2

HC620-DRS Quick Start Guide.indd   2

8/17/2011   5:16:11 PM

8/17/2011   5:16:11 PM

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