EchoStar Hughes 4200, User Manual

Page 1: ...Hughes 4200 User Guide H55651 Revision E July 09 2020 ...

Page 2: ... has made every effort to ensure the correctness and completeness of the material in this document Hughes Network Systems LLC shall not be liable for errors contained herein The information in this document is subject to change without notice Hughes Network Systems LLC makes no warranty of any kind with regard to this material including but not limited to the implied warranties of merchantability ...

Page 3: ...I quick start 12 2 3 Connecting the terminal to the computer 14 2 3 1 Connecting by Ethernet 14 2 3 2 Connecting by Wi Fi 14 2 4 Connecting devices for telephony 16 2 4 1 Connecting by RJ 11 16 2 4 2 Connecting by Wi Fi SIP telephony service 17 Chapter 3 Using the LCD keypad 19 3 1 LCD display and keypad 19 3 2 Terminal buttons 19 3 3 LCD status display 19 3 3 1 Pointing mode display 19 3 3 2 Audi...

Page 4: ...34 4 5 5 Security 35 4 5 6 APN profiles 37 4 5 7 Connection profiles 37 4 5 8 Outbound filters 39 4 5 9 Port forwarding 40 4 5 10 SIP server 42 4 5 11 Remote Management 43 4 6 Usage statistics 45 4 7 Support page 45 Chapter 5 Troubleshooting 49 Chapter 6 Technical specifications 51 Chapter 7 Battery safety 53 7 1 Safety information 53 7 2 Charging 53 7 3 Disposal 53 7 4 Safety information 53 7 5 C...

Page 5: ...could result in minor or moderate injury Messages concerning property damage A NOTICE concerns property damage only NOTICE is used for advisory messages concerning possible property damage product damage or malfunction data loss or other unwanted results but not personal injury Safety symbols The generic safety alert symbol calls attention to a potential personal injury hazard It appears next to t...

Page 6: ...t of the Satellite Terminal antenna General Handle your Satellite Terminal with care The unit is weather resistant per IEC 60529 IP54 however do not submerge the unit Avoid exposing your Satellite Terminal to extreme hot or cold temperatures outside the range 25 C to 55 C Avoid placing the Terminal close to cigarettes open flames or any source of heat Changes or modifications to the Terminal not e...

Page 7: ...oved by Hughes Risk of explosion if battery is replaced by an incorrect type Recycle or dispose of this battery in accordance with local regulations Connecting Devices Never connect incompatible devices to the Satellite Terminal When connecting the Satellite Terminal to any other device read the device s User Manual for detailed safety instructions Pacemakers The various brands and models of cardi...

Page 8: ...rference making it very difficult to use them near a Terminal Should interference be experienced maintain additional separation between you and the Satellite Terminal Electrical Storms Operation of the Satellite Terminal during electrical storms may result in severe personal injury or death Equipment users User must be a skilled person Designated users should not be exposed to conditions that coul...

Page 9: ...al 1 2 About this user guide This user guide contains the most up to date information available on this product on the date it was generated It is focused on the specific information needed to operate the Hughes 4200 terminal and to connect to the EchoStar Mobile network If you are a first time user you will be guided through the procedure for powering up your terminal obtaining a GPS fix connecti...

Page 10: ...l configuration instructions you will need these to access the satellite network 1 4 Minimum system requirements for laptop PC These are the minimum computer system requirements for successful interface with the Satellite Terminal Internet Browser Microsoft Internet Explorer IE11 or later Mozilla Firefox Chrome or Safari PC Support for Ethernet or Wi Fi 802 11b g n ...

Page 11: ...ix by laying the terminal flat with the antenna facing up and an open view of the sky 2 2 1 GPS icon The GPS icon on the LCD indicates the state of the GPS information in the terminal The icon flashes after power up until a fresh GPS fix is obtained The icon is on steady when the terminal has a new GPS fix 2 2 2 Satellite icons The satellite icons located next to the GPS icon indicate the status o...

Page 12: ...ine to help point the terminal to the satellite While in pointing mode you may also activate the audio pointing aid by a long press of the Audio Scroll button on the right Once you have accurately pointed the unit to the satellite exit pointing by a long press of the Cancel Back button The unit will now attempt to register with the satellite network Once the unit has registered and is Packet Switc...

Page 13: ...Figure 5 APN definition on the WebUI Once you have a GPS fix and are pointed to the satellite as best you can click the Register with Network button to start the registration process Once you are registered and attached the terminal automatically establishes the Shared connection You can also establish a dedicated connection and select the Quality of Service QoS for your data connection from the C...

Page 14: ...ed for data transfer depending on the service required Your computer must be configured to support your chosen connection method Refer to the documentation supplied with your computer for details 2 3 1 Connecting by Ethernet To connect the Hughes 4200 terminal to a device using Ethernet Connect a standard Ethernet cable to your device s Ethernet port and insert the other end of the connector into ...

Page 15: ...curity check the box to Enable MAC Filtering You can define up to 10 MAC addresses that are allowed to connect to your Wi Fi To determine the MAC address of a PC go to a DOS prompt and type ipconfig all For Mac OS X under the Apple Menu go to System Preferences Network and Show Airport The Airport Id is the MAC address Alternatively go to About this Mac More Info network and select Airport When Wi...

Page 16: ...lephony 2 4 1 Connecting by RJ 11 The RJ 11 port is active by default You can connect an analog phone directly to the RJ 11 port with an RJ 11 cable to make voice calls To dial prefix the international number with 00 and terminate with For example to dial a number in the UK enter 00441908425 00 Country code phone number ...

Page 17: ...4200 with the updated account information To register the smart device with the Hughes 4200 SIP server enter the same account information on the softphone App along with the information provided for the SIP Server Settings Now enable the SIP Phone service under the Settings General Setup Web UI page Under Telephony Settings select one of the following options for Telephony Service SIP Phone Prefer...

Page 18: ...18 Chapter 2 Using the Hughes 4200 H55651 Revision E Figure 8 SIP Server settings on the WebUI ...

Page 19: ...p icon icon on button associated with a button is the long press function The bottom icon is the short press function Table 1 Terminal buttons Button name Short press Long press User Selects the user to display Wi Fi on off Back Up one level in menu Cancel menu Exits pointing Accept Enters menu and confirms selection Power on off Scroll Scrolls through a menu Turns Audio on off A short press is pr...

Page 20: ...es that increase in tempo and pitch as the signal strength increases If the satellite is not found one tone is followed by a pause Use a long press of the Audio button to toggle the audio pointing indicator on and off 3 3 3 Exit pointing and registering with the network Once you have accurately pointed the terminal to the satellite exit pointing by a long press of the Back button This will cause t...

Page 21: ... can select the other user s information by pressing the user button until you see the device you want 3 3 5 Status messages The upper level of the LCD is used for status messages and menu items Status messages are listed in Table 2 Table 2 Status messages Display Description HUGHES 4200 On screen during power up Boot Failure The terminal failed to boot Insert SIM No SIM is detected Insert the SIM...

Page 22: ...urn off unit to avoid damage to the battery Reboot Req UT Reboot is required Critical Err A hardware error has caused a forced shutdown of the terminal Powering Off Displayed while the Hughes 4200 is powering down Rebooting The terminal is currently rebooting Resetting The terminal is currently resetting to default parameters Upgrading The terminal software is currently being upgraded Factory Mode...

Page 23: ...em Back button On menu item Goes up one level in menu Accept button On status display Enter menu On menu item Confirm selected menu item User button On Select the next user terminal equipment connected to the UT 101 102 Long press UT state Result Audio button On status display Toggle audio tone on off save state in NVRAM Cancel button On menu item Cancel menu action return to status display On poi...

Page 24: ...al Version Software version IMEI IMEI 1 First half IMEI 2 Second half IMSI IMSI 1 First half IMSI 2 Second half Configure Pointing Mode Enabled Start display with current setting Bypass Backlight 30 seconds Controls backlight setting 120 seconds On Off Wi Fi Enabled Disabled LCD Level 1 Adjust LCD contrast Start with current level Accept button confirms Level 2 Level 3 Level 4 Level 5 Language Eng...

Page 25: ...shes after power up until a fresh GPS fix is obtained The icon is on steady when the terminal has a new fix 3 5 4 Satellite icons The satellite icons located next to the GPS icon indicate the status of the GPS receiver in the terminal and the number of visible satellites The icons are off when the GPS receiver is off The icons are active when the GPS receiver is on either flashing or steady state ...

Page 26: ...be connected to the Hughes 4200 e g via the Wi Fi interface or if an external Ethernet hub or switch is used To use the menu and keypad to control connections for all the TEs press the User button and the display will cycle through the IP addresses of the connected TEs To activate a Custom Context for a particular TE press the user button until the correct IP address is displayed and then press th...

Page 27: ...here was no SIM detected pointing can still continue but once complete No SIM will appear permanently Wrong SIM The SIM detected is not the SIM that was locked to the terminal If changing the Telephony settings this message is possible on the LCD Reboot Req The change to the telephony settings will not take effect until the UT is rebooted At any time during operation this message is possible on th...

Page 28: ...28 Chapter 3 Using the LCD keypad H55651 Revision E ...

Page 29: ...e Fix Quality and the last time the GPS position was updated Time displayed is UTC time 3 Telephony This field shows your phone number 4 Terminal Properties This field indicates if Wi Fi is on whether security is enabled or not it shows the battery status and whether mains power is connected Once connected to the network the Terminal Status page will show that the UT is registered with the network...

Page 30: ...p down menu and click the Connect button to start a Dedicated Connection with the network Once connected a global IP address will be populated and the Connect button will change to Disconnect Figure 13 Connections page 4 4 Telephony The telephony status page provides an overview of the telephony configuration and status The Line ID shows the dialed number for an Outgoing call and the Caller ID for...

Page 31: ...ver Status 4 5 Settings page The Settings page provides a set of subpages for the configuration of various parameters of the terminal General Setup IP Address DHCP Ethernet Security Wi Fi Security APN Profiles Connection Profiles Outbound Filters Port Forwarding SIP Server Remote Management ...

Page 32: ... and you want to bypass antenna pointing on subsequent power ups For permanent installations it is also recommended to enable Auto Power On to avoid having to use the power button Language Allows the user to select between 5 different languages by clicking the drop down arrow select the language and then click the Apply Changes button Telephony Settings Allows the user to configure the Telephony S...

Page 33: ... range will also change automatically DHCP Server DHCP Server Allows the DHCP server in the UT to be turned on or off by checking the Enable box DHCP Address Range This allows the user to set the range of DHCP addresses that are given out by the UT to connected TEs Updates to the Local IP address and DHCP server will not take effect until the UT is rebooted DHCP Reservations This section allows th...

Page 34: ... page then add it to the Allowed MAC Address field Enabling Ethernet MAC Address Filtering will also block any Wi Fi connected devices unless they are included in the Wi Fi MAC Address Filter list Figure 18 Ethernet Security page 4 5 4 Wi Fi The Wi Fi settings page allows the user to enable disable and configure the Wi Fi functionality of the terminal Once Wi Fi is enabled and configured TEs can c...

Page 35: ...Wi Fi The user can select any detected device and add the MAC address to the Allowed MAC Addresses field to the left The user can also manually add a MAC address in the box at the bottom of the page then add it to the Allowed MAC Addresses field Note If performance issues occur over the Wi Fi interface it may help changing the Wi Fi channel Figure 19 Wi Fi page 4 5 5 Security This page allows the ...

Page 36: ...he AT command interface and the telnet SSH access The password must be enabled on the WebUI after a 15 minutes inactivity timeout Alternatively the terminal can be immediately locked by pressing the Lock Terminal button on the Security Passwords page after the feature is enabled The user will be given a total of 5 attempts to correctly enter the Password After all attempts are exhausted the termin...

Page 37: ...tion allows the user to configure an APN profile In order to define a new profile enter the Profile details The APN Username and Password are mandatory for EML Network Click on the Add Profile button and the new profile will appear on the APN Profile Table Figure 21 APN Profiles page 4 5 7 Connection profiles The Connection profiles page allows the user to configure the user data connections Share...

Page 38: ... on the Save button to save the changes Activation this defines how the connection is established The user can choose between the options available on the drop down menu Manually the user connects and disconnects the connection on the WebUI Always On the connection is automatically established after attach to the network and will automatically reestablish when dropped unexpectedly Automatic Contex...

Page 39: ...t the APN Profile from the profiles available or from the ones previously configured by the user Note that when Dedicated connections are configured with Manual activation and with an enabled connection profile then the connection profile settings act as hardcoded defaults on the Manage Connections page This essentially allows someone with the administration password to lock down settings that can...

Page 40: ...ngs This section allows the user to enable and configure the DMZ IP address When enabled all incoming traffic is forwarded to that address Port Forwarding This section allows the user to configure the Rule details for five separate rules The Port Forwarding parameters to be configured are Rule name Local Address Incoming Port Incoming Protocol TCP UDP TCP and UDP Rule Enabled Port Triggering This ...

Page 41: ...hen the TE custom application opens Trigger Port X then NAT sets up a translation rule for port X NAT adds translation rules for network initiated connections to Incoming Ports X1 X2 and X3 for a period of 120 seconds Figure 24 Port Forwarding concept ...

Page 42: ...information and allows the user to setup and configure the SIP server settings Account Information This field shows the Port Name Phone Number Username and Password if both are enabled SIP Server Settings Shows the SIP Server Domain IP address SIP Server Port and the Supported Codecs Use this information to configure the SIP phone application ...

Page 43: ...satellite connection Add Management Address This section allows the user to configure a list of IP Addresses that can send remote commands The user needs to edit the IP Address and then click the Add Address button The IP address will appear in the Management Address table on the left Management Addresses This table shows the list of IP addresses allowed to send remote commands The user can remove...

Page 44: ...ure 27 Remote Management page Click the Change Settings button to modify the Remote Management Settings The user will need to enter the Current Remote Password in order to change any parameters as shown in Figure 28 Figure 28 Remote Management settings ...

Page 45: ...age allows the user to obtain technical and support information about the terminal It also facilitates Reboot Terminal Reset Terminal to Factory Defaults Enable Full Band Search Mode Update of the terminal software This feature provides a convenient method to upgrade the Terminal Software Before starting the process please make sure to obtain the latest Terminal Software Package which is a file wi...

Page 46: ...ate to the storage location of the Software Package select the file and click Open 4 Click the Start Update button Note The file selection can be cleared by clicking the Clear button The terminal will copy the Software Package from the computer to the terminal and prepare the terminal for the SW upgrade After the Software Package is uploaded and verified the Web UI will present the components whic...

Page 47: ... hardware and the installed software Provide this information when requested by support technicians SIM information This section provides detailed information about the SIM card installed in the terminal Provide this information when requested by support technicians Figure 31 Terminal Information section Modem Diagnostics This section provides access to information that may be useful to aid in tro...

Page 48: ...48 Chapter 4 Using the Web UI H55651 Revision E Figure 32 Modem Diagnostic page ...

Page 49: ...n between the terminal and computer Check the IP configuration settings on your computer Enable DHCP or use a static IP address in the same subnet as the terminal s local IP address The default terminal IP address is 192 168 128 100 Terminal is connected to the network but cannot obtain the requested Quality of Service Network temporarily not available Retry again If problem persists contact your ...

Page 50: ...50 Chapter 5 Troubleshooting H55651 Revision E ...

Page 51: ...ture 40 C to 60 C with battery 40 C to 80 C excluding battery Battery Charging Temp 0 C to 40 C External Power Supply Hughes AC DC Adapter Wind Loading 40 km h with stand secured Other Features Rechargeable lithium ion battery USIM ISIM slot behind battery Mounting point on terminal Compass to assist pointing Note The Hughes 4200 satellite terminal operates on DC power which can be supplied by an ...

Page 52: ...52 Chapter 6 Technical specifications H55651 Revision E ...

Page 53: ...act with the skin or eyes If contact has been made wash the affected area with copious amounts of water and seek medical advice 9 Store the batteries in a dry place at a temperature between 0 C and 40 C 10 Secondary rechargeable batteries give their best performance when they are operated at room temperature 20 C 5 C 7 2 Charging 1 Only charge batteries with a Hughes 4200 2 The Hughes 4200 charges...

Page 54: ... skin or eyes If contact has been made wash the affected area with copious amounts of water and seek medical advice 9 Store the batteries in a dry place at a temperature between 0 C and 40 C 10 Secondary rechargeable batteries give their best performance when they are operated at room temperature 20 C 5 C 7 5 Charging 1 Only charge batteries with a Hughes 4200 2 The Hughes 4200 charges with a cons...

Page 55: ...à une distance d au moins 100 cm à partir de toutes les personnes au cours de son fonctionnement normal IC 1232B HUGHESPDT1 Contains Contiens IC 8516A SMG2SMT 8 2 FCC Compliance Statement This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful inte...

Page 56: ...mplies with part 15 of the FCC Rules Operation is subject to the following two conditions 1 This device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation Contains FCC ID XM5 SMG2SMT ...

Page 57: ...cket Data Terminal PIN Personal Identification Number POTS Plain Old Telephone Service PUK PIN Unlock Key Password provided by the USIM card provider to unlock a lost forgotten PIN code R RJ Registered Jack RX Receive S SIP Session Initiation Protocol SIP Server Server used for VoIP calls SOW Statement of Work T TCP Transmission Control Protocol TE Terminal Equipment TX Transmit U UDP User Datagra...

Page 58: ...58 Acronyms H55651 Revision E ...