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Chapter 7
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Troubleshooting
3500782-0001 Revision E
PDP context activation errors
Table 8: PDP context activation errors
CME error
number
CME Error Text on Web UI
Possible reason
14
invalid index
Problem in PDP context request
21
no network service
Could be poor signal or signal blockage, or
network problem.
55
Implicitly detached (#10)
Check attach and registration status.
62
Network failure (#17)
Could be problem accessing the network; or
could be invalid streaming rate or too many
streams requested.
65
Congestion (#22)
Insufficient resources in the spot beam. Retry
later.
67
Service option not supported (#32)
Invalid context parameters or subscription
problem.
68
Requested service option not subscribed (#33) Requested invalid APN or SIM subscription
problem.
69
Service option temporarily out of order (#34)
Retry activating the context, then try
rebooting the unit.
70
No PDP context activated (#40)
Retry activating the context, then try
rebooting the unit.
72
PDP authentication failure
Could be invalid APN username or password
74
Semantically incorrect message (#95)
Could be problem in TFT definition or PDP
context request.
75
Invalid mandatory information (#96)
Problem in PDP context request
76
Message type non-existent or not
implemented (#97)
Problem in PDP context request
77
Message type not compatible with the
protocol state (#98)
Problem in PDP context request
78
Information element non-existent or not
implemented (#99)
Problem in PDP context request
79
Conditional IE error (#100)
Problem in PDP context request
80
Message not compatible with the protocol
state (#101)
Problem in PDP context request
81
Protocol error, unspecified (#111)
Problem in PDP context request
92
Network access forbidden
Retry activating the context, then try
rebooting the unit.
Check the SIM card and SIM subscription.