www.echostar-int.com
Page 3 - 1
©
20
04
Ech
o
S
tar
In
te
rn
ati
o
nal
C
o
rp
or
at
io
n
Al
l ri
g
h
ts
r
e
s
e
rv
e
d
TROUBLESHOOTING
1.
G
ENERAL
2.
R
EMOTE
C
ONTROL
U
NIT
(RCU)
RELATED
Problem
Possible cause
What to do?
1. Nothing appears on
the receiver front
panel.
■
Main power cable is
damaged or not
connected.
■
Check the main
power cord and
insert it in the (wall
socket).
■
The On/Off switch on
the rear panel is set
to Off.
■
Set the On/Off switch
in the On position.
■
General domestic
power failure.
■
Check the domestic
power supply and
insert a new fuse.
2. You have forgotten
the PIN-code.
■
-
■
Contact your dealer.
Problem
Possible cause
What to do?
1. Receiver does not
respond to the
RCU.
■
Batteries are empty.
■
Insert new batteries.
2. Receiver does
sometimes not
respond to the
RCU.
■
Direct sun light from
behind the receiver.
■
Close the sun blinds
or get closer to the
receiver.
■
You do not aim
sufficiently at the
receiver.
■
Aim at the receiver
display.
■
Install a RCU
extender.
■
Batteries are almost
empty.
■
Insert new batteries.
3.
L
IST
RELATED
Problem
Possible cause
What to do?
1. The list is empty.
■
You have selected an
empty list.
■
Press the OK key.
■
Press the FAV key.
■
You are recording a
program.
■
When recording, the
channel list is limited.
Stop the recording or
wait for the recording
to complete.
■
You have deleted all
channels.
■
Press the MENU key.
■
Select main menu 1.
■
Select AUTO and do
a search channels.
2. I cannot find the
channel while I
know it must be
there.
■
You are recording a
program.
■
When recording, the
channel list is limited.
Stop the recording or
wait for the recording
to complete.
■
You are in the wrong
list.
■
Press the OK key.
■
Press the FAV key.
■
Press the SAT key.
3. I cannot find the
PVR list.
■
-
■
Press the PVR key.
■
HDD failure.
■
Contact your dealer.
4. I cannot find the
MP3 list.
■
-
■
Press the PVR key.
■
Press the
key.
■
HDD failure.
■
Contact your dealer.
5. I cannot find the
channel list for the
PIP-screen.
■
-
■
When the PIP screen
shows, press the
PiP list key.