10
TROUBLESHOOTING TIPS
Problem
What to check
Unit does not start
Make sure the dehumidifier s power plug is pushed completely
into the mains socket and is switched on.
Check the house fuse/circuit breaker box.
Dehumidifier has reached its preset humidity level.
Tank is full or not in the proper position.
Dehumidifier does not
dry the air as it should
Allow enough time for the machine to remove the moisture.
Make sure there are no curtains, blinds or furniture blocking the
front or back of the dehumidifier.
The humidity control may not be set low enough.
Check that doors, windows and other openings are closed to
minimise the volume of air the unit has to dehumidify.
Room temperature is too low, below 5 C(41 F).
There is a gas heater, a fish tank or something giving off
water vapour in the room.
,
The unit makes a loud
noise when operating
The air filter is clogged.
The unit is tilted instead of upright as it should be.
The floor surface is not level or is unsupported causing
resonance.
Frost appears on the
coils
This is normal. The dehumidifier has Auto defrost feature.
Water on the floor
Unit is not level so water spilling over edge of bucket.
Continuous drain hose is not fitted correctly to nozzle or is not
draining downhill correctly.
Intended to use bucket to collect water but the back of drain
hose is removed.
E1, E2, P1 or P2 appear
in the display
These are error codes and not necessarily a fault with the
machine. See PAGE 4 for details.
