Eco Pacific Super Star HB Series, Installation & Service Instructions Manual

Page 1: ...external installations 4 5 4 8 star energy rated DO NOT MODIFY THIS APPLIANCE Manufacturers of High Efficiency Ducted Gas Heaters Evap Coolers and Fresh Air Heat Recovery Ventilators Tel 03 9706 6228 Fax 03 9706 6089 Web www ecopacific com au Email sales ecopacific com au This document is copy right protected and must not be used for commercial purposes without expressed consent of Eco Pacific ...

Page 2: ...ifications data 13 Table 2 Dimensions 13 B Service instructions 15 20 Important Notice to Agents Installers and Purchasers DO NOT MODIFY THIS APPLIANCE This appliance must be installed and serviced only by a Gas certified appropriately qualified person according to AS5601 installation standard and also according to the instructions and guidelines provided by Eco Pacific Failure to do so Eco Pacifi...

Page 3: ...lve The gas inlet connection is given at the front lower section Access to the fan wheel and motor is achieved on the far right hand side Models These installation instructions cover the Eco Pacific Super Star range of internal and external heaters of 12 5 16 5 19 5 26 5 and 31 5 kw heat output class The SS and HB range of heaters is intended for use with natural gas as specified on the data plate...

Page 4: ... manufacturers reserve the right to refuse to attend the warranty service to the unit if the unit is not installed according to the above requirements and if adequate safety and accessibility to the unit is not provided on site with stipulated clearances Inspection As soon as a unit is received it should be inspected for any damage that may have occurred during transit If any damage is evident it ...

Page 5: ...gure 3 Minimum installation clearances Installation Procedure General The following sequence of installation steps is suggested Reference is also made to the Final Checklist 1 Inspect the site for area and space with a solid plate form using a 20 mm chip board 2 0 meter long x 1 8 meter wide required to position the unit flat and stable on the bottom rails On ground installation an appropriate con...

Page 6: ... Under Floor Installation The Super Star may be installed under the floor provided that 1 A minimum clearance of 600 mm exists between the underside of the floor joists and the ground The ground where the heater must be installed should be with 2 meter x 2 meter flat area A minimum 600 mm clearance must extend from the access opening to the appliance and around the appliance 2 Where minimum cleara...

Page 7: ...otal length of the flue should not be more than 10 meters Gas Piping A licensed gas fitter must install the gas piping The connection at the appliance is to a BSP male thread located at the inlet of the gas control found at the lower front of the unit A single female BSP flare nut is supplied with the unit for connection to the required gas piping An AGA approved appliance isolating cock must be i...

Page 8: ...mostat is sealed to prevent draughts from affecting the thermostat sensor The control wiring that passes into the heater should use a cable gland for safe harnessing the wiring on to the PCB This gland should be fixed in the hole located at the lower left hand side of the upper access door For further information concerning the thermostat please refer to the separate thermostat instructions used w...

Page 9: ...nts under any conditions Add On Cooling Where either presently or in future with any Super Star model a suitable add on cooling can be installed with the proper indoor refrigerated coil section it should be installed at least 1 5 meter downstream of the supply air duct connection System Balancing Provision for system balancing by using dampers or other suitable means for adjusting airflows must be...

Page 10: ...y 30 seconds Step 4 For natural gas the heater will attempt ignition three times and should ignite However it attempts ignition again if the flame is lost due to some reason The PCB on the heater rechecks ignition every hour then after Normal Sequence of Events for operation a When the thermostat is turned on it calls for heat b The appliance control enters a pre purge period of about 20 seconds b...

Page 11: ...light on internal failure microcontroller failure and power on self check No flash cheque the fuse find the reason of the short circuit rectify and replace the 3 Amp fuse If the system still fails to operate please contact Eco Pacific on 03 9706 6228 Once the unit is operating set the thermostat to the temperature which satisfies your comfort requirements Commissioning Procedure 1 Check the burner...

Page 12: ... require human intervention to reset When more vents are opened and or power is restored the overheat auto reset high temperature limit will automatically reset but the thermostat may have to be turned down and up again to re set and re start the system Abnormal Operation Should any of the following characteristics occur advise the user to contact their local Eco Pacific service agent or the local...

Page 13: ... Has the Installer s Declaration been signed off in the Operating Instructions provided with the heater Has the owner user been given a copy of the Operating Instructions and instructed on how the system operates with the connected thermostat Has the owner user been advised of the system s servicing requirements Super Star Dimensions and Specifications Table 1 Specifications data all in single gas...

Page 14: ... D Flue Collar mm 100 100 100 100 100 E Duct Connections Return Supply mm 300x300 300x300 300x300 350x350 350x350 Extra Air panel collars mm NA NA 350x350 400x400 400x400 Figure 6 Dimensions ref Table 2 Figure 7 Super Star Wiring Diagram with Fenwal 3580 ignition module ...

Page 15: ...ld fastened on the burner front and a bracket on the base of the heater This will allow to change the burners injectors and gas valve 4 Gas valve can be accessed by opening the front lower panel Remove the manifold side brackets and take out the injector manifold undo the gas valve and replace if needed Gas pressure should be fixed at 0 87 Kpa 870 Pa as specified in the specs data sheet Diagnostic...

Page 16: ... to the caller If a warranty service is called and the unit is found incorrectly installed the cost of the service including call out charges at a standard rate with half an hour minimum charge will be applicable to the installer Whilst a service is called it is the responsibility of the owner to provide safe access to the heater In absence of this service call may not be attended and the call out...

Page 17: ...e sure the ignitor lead of the replacement part is sleeved with a high voltage suppression lead Use genuine part of the appliance to avoid malfunction Make sure the gap between the electrodes tips is not tempered with Photograph 3 Location of the flame sensor Photograph 4 Location of the igniter top right end 3 Pressure switch The heater will not work if the pressure switch is not operating proper...

Page 18: ...ted by a 3 Amp purple fuse locating right next to the transformer outlet with 24 V connections Normally this fuse protects the PCB from many abuses Please check the fuse is Ok if not replace it by gently pulling it out using a nose pliers If still the PCB is not showing power through a Green LED flashing in the middle check that the power is connected If not the PCB may require to be changed Use t...

Page 19: ...Ok put the access panel back harness it properly with all screws on The location of the gas valve is shown through the following photographs 9 10 Photograph 9 10 Location of the gas valve and Gas manifold 6 Combustion Fan The Super Star is fitted with a combustion inducer fan that normally does not fail but in the event of failure it can be replaced as follows The fan is mounted onto the flue box ...

Page 20: ... the heat exchanger is not cracked or blackened if any abnormality is found on the tubes of the heat exchanger please ring Eco Pacific on 1300ecopac or 9706 6228 The heat exchanger is proprietary part that does not normally fail and if failed can only be replaced by Eco Pacific authorised personnel only This is a major item and is warranted for 10 years and only qualified and approved personnel ca...