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GUARANTEE CARD
EcoAir guarantees this product to be free from defects in materials and workmanship for a
period of (2) years from the date of purchase. Coverage is valid only with proof of purchase.
Warranty Terms and Conditions
The conditions below apply to our warranty. They do not affect your statutory rights or the
obligations of your retailer and your contract with them.
We provide warranty cover for this appliance subject to the following conditions:
1.
We will rectify defects affecting the appliance which are clearly attributable to material and/or
manufacturing faults, provided they are reported immediately after being identified within the
Warranty Period supported by proof of purchase.
2.
Service may not be available to all the islands around the UK. Please check with your retailer or contact
our customer service department.
3.
The warranty will not extend to consumables such as air filters.
4.
Warranty liability will not be triggered by minor variances from nominal features which are of no signifi-
cance to the appliance's value or fitness for purpose, nor damage caused by wear and tear, exceptional
environmental conditions and inappropriate operating conditions.
5.
No warranty liability will be accepted:
-
a.
If the defects stem from transport damage for which we are not responsible.
b.
Improper installation and assembly or non–
compliance with the safety regulations and warnings
given in the operating instructions.
c.
Improper use, to also include poor maintenance caused by insufficient aftercare or
cleaning and failure to observe operating or assembly instructions or use with improper voltage
recommendations.
d.
Use in a non
-
domestic environment, to include appliance for rental.
6.
No rights are given under this warranty to a person acquiring the appliance second hand.
7.
We reserve the right to invalidate the warranty:
-
a. If repairs or other interventions are performed by persons not authorised by us.
b. If our appliances are fitted with non
-
original spare parts, extras or accessories.
c. If our appliance has been altered and damaged by owner or third parties.
d. In the event of abuse (whether physical or verbal abuse) towards any member of staff.
8.
Warranty provision will be free of charge and we will decide whether this will take the form of a repair or
the replacement of the appliance. Small appliances that can be reasonably transported or posted may
need to be handed over or shipped to our customer service centre. A purchase receipt must be present-
ed in each case. Replaced parts pass into our ownership.
9.
Under no circumstances shall the application of this warranty give rise to the complete
replacement of the appliances. In the event of a replacement appliance being supplied at our discretion,
we reserve the right to charge an appropriate monetary offset in respect of the
period of use already enjoyed.
10.
The provision of services under warranty neither extends the term of the warranty nor sets in motion a
new Warranty Period. The Warranty Period for spare parts fitted ends with the expiry of the warranty on
the appliance as a whole.
11.
EcoAir shall not be liable for loss of goods, loss of use, or any special, indirect, consequential or pure eco-
nomic loss, costs, damages, charges or expenses.
12.
Our Warranty service is on a return to base basis.
13.
This unit is only for domestic use.
14.
The Customer acknowledges and agrees that details of the Customer
’
s name, address and payment
method will be held and used by EcoAir to provide the services and to send to the Customer further In
formation. EcoAir may disclose your information to third parties and agents in order to perform the ser
-
vices.
These warranty conditions apply to appliances purchased in the United Kingdom. If appliances shipped to other countries
feature the appropriate technical conditions (e.g. voltage, frequency, gas
-
types etc.) for the climatic and environmental
conditions in the country concerned, the terms of the warranty will apply, provided a local customer service network ex-
ists. Appliances purchased outside the United Kingdom are subject to the warranty conditions published by the appropri-
ate local representative office of that country. These can be obtained via the specialist dealer from whom you bought
appliance.
www.ecoair.org
C377—
20181010
