@2021 EcoAir
-
V1.4
Page 14
All rights reserved
CHECK THE FOLLOWING POINTS BEFORE CONTACTING TECHNICAL SUPPORT.
TROUBLESHOOTING
In the unlikely event of a problem with your product, please refer in the first instance to:
ECOAIR TECHNICAL SUPPORT
www.ecoair.org/support
PROBLEM
REASON
SOLUTION
Noisy
Water tank or filter fitted incor-
rectly
Dehumidifier on uneven surface
Check and refit the water tank or filter
Check dehumidifier is on an even level surface
There is sound created when air is
passing though the dehumidifier.
This is normal
Frost Appears
on Coils
Dehumidifier has been recently
turned on, or room temperature is
below 5°C
This is normal. Frost will usually disappear with-
in 60 minutes.
Do not operate the dehumidifier in tempera-
tures below 5°C
Dehumidifier
Runs Too Much
Area to be dehumidified is too
large/ High Humidity
The capacity of your dehumidifier may not be
adequate.
Humidity Dis-
play shows
“
LO
”
Environmental humidity is below
35%
Operation will begin when the humidity rises
above 35%
Humidity Dis-
play shows
“
H1
”
Environmental humidity is above
95%
The environment has a High humidity
Humidity Dis-
play shows
“
CL
”
The environmental temperature
<
5°C
Increase the environmental temperature to
continue operation
Humidity Dis-
play shows
“
CH
”
The environmental temperature
>
38°C
Decreased the environmental temperature to
continue operation