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| 250 University Ave | Suite 400 | Toronto, Ontario | M5H 3E5                                           

Toll Free 1.877.932.6233, Int. 1.647.428.2220, 

support@ecobee.com

 

 

Specifications 

 
Temperature ranges 
Heat: 45 – 79°F (7 – 26°C) 
Cool: 58 – 92°F (14 – 33°C) 
Display: 40 – 100°F (5 – 37°C) 
Sensitivity: +/- 1°F (0.5°C) 
Equipment Interface Operating: -40o to 160oF (-40o 
to 70oC) 
Thermostat Operating: 32o to 130oF (0o to 55oC) 
Humidity Range 
Humidify: 20 to 50% R.H 
Dehumidify: 30 to 60% R.H 
Display: 0 - 90% R.H 
Sensitivity: +/- 2% R.H. 
Operating: 5 – 95% R.H non-condensing 
Dimensions 
Thermostat: 5.5”W x 3.25”H x 1”D (139.5mm H x 
82.5mm W x 25mm D) 
Equipment Interface: 4.6”W x 10”H x 1.3”D (118mm 
W x 254mm H x 32mm D) 
 
Power 

AC Transformer - 24 VAC - 3VA Minimum 

(not included) 

Battery – CR2032 – 3V lithium coin cell 

(included) 

 

Wiring Specifications 

Refer to this table to determine maximum wire lengths 
allowed:  
 

Smart Thermostat to Equipment Interface 

18 AWG 20 AWG 22 AWG 
1250ft/380m 790ft/240m 500ft/150m 
 

Equipment Interface to heating/air equipment 

18 AWG 20 AWG 22 AWG 
128ft/39m 80ft/24m 50ft/15m 
 

Configuring the 
Smart Thermostat 

Configuring the Installer Settings 
Installer Settings let you configure the settings related 
to the various devices (such as a furnace, air 
conditioner, humidifier, dehumidifier or ventilator) that 
are connected to the Equipment Interface. 
 
To prevent accidental modifications to these settings 
you can enable a 4-digit installer code. This code is 
pre-programmed to 3262 and can be enabled in the 
Thresholds option menu. 
 

Installation Wizard 

The Installation Wizard takes you step-by-step 
through a series of choices regarding the HVAC 
equipment intended to be connected to the Equipment 
Interface. 
 
Simply answer the questions accordingly and press 
Next to advance to the next screen. Once completed  

 
you will be shown a diagram of the wiring connections 
that reflects the choices made during the wizard 
process. You can press Back to go back and make 
any changes. Once you are satisfied with the setup, 
press Done. 
 

Equipment 

The equipment setting will allow you to manually 
configure the various devices that are connected to 
the Equipment Interface. 
 

Heat Pump 

This section allows you to enable and configure up to 
a 2 stage heat pump. If a second stage is required 
you must configure an Accessory relay to control that 
stage Geothermal/Ground Source Heat pump If you 
select Yes, this tells the system a geothermal or 
ground source heat pump is being controlled. This 
helps the Thermostat determine optimum 
performance and default settings. 
 
If you select NO, the system will optimize for an air-to-
air heat pump. O/B Energize on Cool If you choose 
Yes, the reversing valve output (O/B terminal) will 
activate when there is a call for cooling. If you select 
No, the relay will energize when there is call for heat 
 

Min Cycle Off Time

 Enables you to configure the 

compressor off time between cycles. This is 
adjustable from 240 - 900 Seconds. 
 

Min Outdoor Temp

 Allows you to set the minimum 

outside air temperature at which the compressor will 
be disabled. This performs two functions: You can set 
it to prevent the compressor from going on when 
the outdoor temperature is too low, thus resulting in 
damage to the compressor. You can also set this 
value to determine when you want the auxiliary heat 
(if installed) to engage to help meet the set 
temperature. The temperature range is adjustable 
from 0°F (-17.8°C) - 65°F (18.3°C) or can be 
completely disabled. You will need an 
internet connection for this feature to operate 
properly. 

Allow Heat Pump/Auxiliary Heat to Run 
Simultaneously 

If you select Yes and there is a source of auxiliary 
heat, it will turn on in addition to the heat pump. The 
heat pump will be energized for the first 30 minutes. 
If, after 30 minutes, the set point has not been met, 
the auxiliary heat will be energized to assist the heat 
pump in meeting the load.If you select no, the heat 
pump will be energized for up to 2 hours. 
 
 

Summary of Contents for 3 lite

Page 1: ...mart Thermostat has been designed in partnership with HVAC contractors to ensure the installation process is simple and efficient This step by step Installation Manual will walk you through all aspects of the installation To ensure an on going service relationship with your customers please register all of your ecobee Smart Thermostats in your Contractor Portal The ecobee Team Technical support Ou...

Page 2: ...ms Yes Standard electric cooling up to two stages Yes Boilers Yes Central humidifier Yes Central dehumidifier Yes Heat Recovery Ventilator HRV Yes Energy Recovery Ventilator ERV Yes Sensors with dry contact outputs Yes Approvals This product was designed and built in accordance to RoHS directive 2002 95 EC and contains no hazardous substances as defined by this directive Optional Power supply meet...

Page 3: ... process You can press Back to go back and make any changes Once you are satisfied with the setup press Done Equipment The equipment setting will allow you to manually configure the various devices that are connected to the Equipment Interface Heat Pump This section allows you to enable and configure up to a 2 stage heat pump If a second stage is required you must configure an Accessory relay to c...

Page 4: ...nd stage you must configure an accessory relay to control that stage Staging Method of Operation The ecobee Smart Thermostat uses a unique method for staging for multi stage heating or cooling It uses a combination of intelligent algorithms and past performance to determine when to activate the stages When there is a call for heat or cool the system computes how long it would take for the system t...

Page 5: ...hanged soon Your furnace filter needs to be cleaned changed Your ventilator filter needs to be cleaned changed Your UV lamp needs to be changed Your humidifier pad needs to be cleaned changed There is no communication between the Thermostat and the Equipment Interface module The temperature in the home is too low The temperature in the home is too high The humidity in the home is too low The Humid...

Page 6: ...ectly at 1 877 9 ecobee so ecobee can make the required shipping arrangements Upon receipt of the defective Product ecobee will ship an equivalent replacement product to Customer provided the returned Product is found by ecobee to be defective and Customer is otherwise eligible to receive a replacement product Warranty This warranty does not cover removal or reinstallation costs and shall not appl...

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