Ecobee Smart Si, Installation Manual

Page 1: ... 2014 ecobee 477 Richmond St West 2nd Floor Toronto Ontario M5V 3E7 Canada Toll free 1 877 932 6233 www ecobee com EB SmartSiIM 01 rev3 ...

Page 2: ...Smart Si Thermostat Installation Manual ...

Page 3: ... Information 3 Approvals 4 FCC Compliance Statement 4 Specifications 5 Wiring Requirements 6 INSTALLING THE SMART Si THERMOSTAT 7 Step 1 Power Off HVAC Equipment 7 Step 2 Remove Existing Thermostat 7 Step 3 Install the Smart Si Thermostat 7 Step 4 Connect the Wiring 9 Step 5 Power On HVAC Equipment 21 ...

Page 4: ...4 Equipment 24 Thresholds 26 Test Equipment 30 Reset HVAC Equipment Settings 31 Performing a Hardware Reset 31 Rebooting the Smart Si Thermostat 31 Configuring Reminders and Alerts 32 Alerts 33 List of Alerts 34 3 YEAR LIMITED WARRANTY 35 ...

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Page 6: ...nt This step by step Installation Manual will walk you through all aspects of the installation To ensure an on going service relationship with your customers please register all of your ecobee thermostats in your Contractor Portal Technical Support Our technical support team is available to answer your questions at 1 877 932 6233 or via email at support ecobee com 1 ...

Page 7: ... Si thermostat is designed to be mounted on the homeowner s wall in a convenient location Caution Disconnect electric power to the HVAC system before installing this product Failure to do so could result in electric shock and or equipment damage All wiring must conform to your local electrical code Mercury Notice This product does not contain mercury If you are replacing a product that does contai...

Page 8: ...rt Si thermostat supports Up to 2 heat and 2 cool stages on a conventional system Up to 3 heat and 2 cool stages on a heat pump system The ecobee Smart Si thermostat supports the following equipment Equipment Supported Gas Oil Electric heating Yes up to two stages Heat pump with auxiliary heat Yes up to three stages Geothermal Heat Pump Yes Dual fuel systems Yes Standard electric cooling Yes up to...

Page 9: ...unications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the...

Page 10: ... 26 C by default Adjustable from 45 to 120 F 7 to 49 C Cool 65 to 92 F 7 to 33 C by default Adjustable from 10 to 120 F 23 to 49 C Display 40 to 100 F 5 to 37 C Sensitivity 1 F 0 5 C Operating 32 to 130 F 0 to 55 C Humidity Range Display 20 to 90 R H Sensitivity 5 R H Operating 5 to 95 R H non condensing Dimensions Thermostat 5 5 W x 3 25 H x 1 D 139 5mm H x 82 5mm W x 25mm D Power Consumption 24V...

Page 11: ...l Description Voltage Current Max N C Unused N A N A Y 1st stage compressor 24V AC 2A W O B 1st stage heating 24V AC 2A or reversing valve changeover G Fan 24V AC 2A C Common 24V AC 2A Y2 2nd stage compressor 24V AC 2A W2 AUX 2nd stage heating or 24V AC 2A 1st stage auxiliary heat Factory jumper installed between RC and RH Remove jumper for 2 transformer applications See wiring diagrams for additi...

Page 12: ...onnect the power to the heating and air conditioning equipment Step 2 Remove Existing Thermostat Disconnect the wires to the existing thermostat and remove it from the wall if you are installing the Smart Si thermostat in the same location Step 3 Install the Smart Si Thermostat The ideal location for the thermostat is approximately 5 ft 1 5 m above floor level in the main living area Do not instal...

Page 13: ...he location of the mounting holes on the wall as shown below 4 Move the backplate out of the way and make holes where indicated in step 3 The mounting holes can accommodate a 6 pan head screw It is recommended to use the included fasteners to ensure proper fitting of the front housing 5 Use the included drywall plugs or other suitable anchors to ensure the thermostat can be mounted securely to the...

Page 14: ...per between R H and R C Ensure any unused wires do not have exposed bare copper conductors To connect the thermostat to the equipment 1 Connect the wires as shown in the wiring diagrams 2 Attach the Smart Si thermostat to the backplate Ensure that the pins on the thermostat align with the terminal block on the backplate Wiring Diagrams The following diagrams show how to connect the thermostat term...

Page 15: ...10 Y N C W O B G RC RH C Y2 W2 AUX 1 stage AC C 24V Y G R W C HUM 1 stage Furnace Smart Si Thermostat Single stage heat cool ...

Page 16: ... W C HUM 1 stage Furnace Smart Si Thermostat Use jumper wire included in box Repurpose G wire as C wire Use jumper wire included in box to connect Y and G on the furnance Repurpose the original G wire as C wire Note that the furnance controls the fan in this configuration Single stage heat cool with 4 wires at thermostat Before After ...

Page 17: ...2 stage AC Y2 R C Y1 Y G R W C HUM 1 stage Furnace Smart Si Thermostat Y N C W O B G RC RH C Y2 W2 AUX Single stage heat dual stage cool 12 ...

Page 18: ...Y N C W O B G RC RH C Y2 W2 AUX Y1 G W2 W1 HUM C R Y2 2 stage Furnace Smart Si Thermostat 1 stage AC C 24V Dual stage heat single stage cool 13 ...

Page 19: ...Y N C W O B G RC RH C Y2 W2 AUX Y1 G W2 W1 HUM C R Y2 2 stage Furnace Smart Si Thermostat 2 stage AC Y2 R C Y1 Dual stage heat dual stage cool 14 ...

Page 20: ...Y N C W O B G RC RH C Y2 W2 AUX O W Y Y2 C G R Air Handler Smart Si Thermostat 1 stage Heat Pump W2 R Y C O Single stage heat pump with auxiliary heat 15 ...

Page 21: ...Y N C W O B G RC RH C Y2 W2 AUX O W Y Y2 C G R Air Handler Smart Si Thermostat 2 stage Heat Pump W2 Y1 R Y2 C O Dual stage heat pump with auxiliary heat 16 ...

Page 22: ... C Y2 W2 AUX 1 stage AC C 24V Boiler C R W Y1 R C Y2 G Air Handler Smart Si Thermostat Boiler with air handler and single stage cool Remove RH RC factory jumper C terminal to be connected to heating transformer common 17 ...

Page 23: ...X 1 stage AC C 24V 2 stage Boiler C W2 R W1 Y1 R C Y2 G Air Handler Smart Si Thermostat Dual stage boiler with air handler and single stage cool Remove RH RC factory jumper C terminal to be connected to heating transformer common 18 ...

Page 24: ... W2 AUX 2 stage AC C Boiler C W R Y1 R R C Y2 Y1 Y2 G Air Handler Smart Si Thermostat Single stage boiler with air handler dual stage cool Remove RH RC factory jumper C terminal to be connected to heating transformer common 19 ...

Page 25: ...UX 2 stage AC C 2 stage Boiler C W2 W1 R Y1 R R C Y2 Y1 Y2 G Air Handler Smart Si Thermostat Dual stage boiler with air handler dual stage cool Remove RH RC factory jumper C terminal to be connected to heating transformer common 20 ...

Page 26: ...r On HVAC Equipment After you ve completed the wiring you can apply power to the heating and air conditioning equipment The Smart Si thermostat receives power from the equipment and will automatically power on 21 ...

Page 27: ...temperature set point by 1 F 0 5 C For menus press to move up down On the Home screen press to decrease the temperature set point by 1 F 0 5 C For menus press to move down left On the Home screen if Auto mode is enabled press to switch between heat and cool set points For menus press to go back to the previous screen right On the Home screen if Auto mode is enabled press to switch between heat and...

Page 28: ...to the previous screen On Screen Keyboard If you need to type in any information an on screen keyboard will appear To enter a letter or number move to the character by pressing the arrow keys and then press OK to select it Select to enter capital letters select to enter commonly used symbols If you make a mistake press to delete the text To keep your changes select To cancel your changes press BAC...

Page 29: ...ce and default settings If you select No the system will optimize the settings for an air to air heat pump OB energize on cool If you choose Yes the reversing valve output O B terminal will activate when there is a call for cooling If you select No the relay will activate when there is call for heat Min Cycle Off Time Configures the minimum compressor off time between cycles 240 to 900 seconds Min...

Page 30: ...point has not been met the auxiliary heat will be energized to assist the heat pump in meeting the load If you select No the heat pump will be energized for up to 2 hours If after 2 hours the set point has not been met the thermostat will shutdown the heat pump and energize the auxiliary heat to meet the set point This option should also be used for installation where the heat pump evaporator coil...

Page 31: ...able the Y2 relay Thresholds This section configures the temperature and time thresholds associated with the heating and cooling equipment You must configure the Equipment settings pagepage 24 before setting the thresholds Only the applicable threshold settings will be displayed i e if no air conditioner is configured you will not see the options related to air conditioners Allow Auto Heat Cool En...

Page 32: ...n the outdoor temperature is too low thus resulting in damage to the compressor You can also set this value to determine when you want the auxiliary heat if installed to engage to help meet the set temperature The temperature range is adjustable from 0 to 65 F 17 8 to 18 3 C or can be completely disabled Note You need an internet connection for this feature to operate properly Aux Heat Settings Ma...

Page 33: ...fference between the current temperature and set temperature before the system calls for cool A smaller difference means shorter cycle times whereas a larger difference results in longer cycle times The temperature range is adjustable from 0 to 3 F 0 3 to 1 7 C in 0 5 F 0 3 C increments Cool Dissipation Time The amount of time the fan will run after the cool has been turned off Running the fan for...

Page 34: ...et temperature that will activate the auxiliary heat regardless if the maximum run time of the previous stage was reached Options are Auto default and 1 to 10 F 0 6 to 5 6 C Stage 1 Max Runtime The maximum amount of time stage 1 will run before engaging the next stage Options are Auto default and 10 to 120 minutes Comp to Aux Temp Delta The minimum difference between the current temperature and th...

Page 35: ...aller Code To prevent accidental modifications to the installation settings you can enable a 4 digit installer code This code is pre programmed to 3262 Test Equipment These options let you test the wiring and connections of the devices connected to the thermostat by turning them on or off The equipment will turn off when you exit the menu Warning Compressor protection and minimum run time features...

Page 36: ...ngs and registration select Reset All Settings instead Performing a Hardware Reset In rare circumstances static electricity or power surges may interrupt the operation of the thermostat forcing a hardware reset Rebooting the Smart Si Thermostat You can reboot the Smart Si thermostat by gently pulling the thermostat from the backplate Rebooting will not alter programming or configuration options To...

Page 37: ...eir thermostats the reminders will be emailed to them and be displayed in the web portal You can set the Last Service date turn the Reminder On or Off and set the Frequency of the maintenance interval in months Furnace Filter Generates an alert that indicates it is time to clean or replace the filter on the furnace You can set the Last Filter Change date turn the Reminder On or Off and set the Fre...

Page 38: ... emailed to them and be displayed on the web portal Low Temp Alert Sets the temperature at which the thermostat will generate a Low Temperature Alert The range can be Off no alert will be generated Set temperature range of 35 to 68 F 1 5 to 20 C High Temp Alert Sets the temperature at which the thermostat will generate a High Temperature Alert The range can be Off no alert will be generated Set te...

Page 39: ...t High Temp Alert Heat Not Responding Cool Not Responding Maintenance Reminder Auxiliary Heat Run Time Auxiliary Outdoor Temperature Furnace filter needs to be cleaned or changed UV lamp needs to be changed Temperature in the home is too low Temperature in the home is too high The system has failed to heat the home The system has failed to cool the home HVAC system due for regular maintenance Auxi...

Page 40: ...ation whether an advance equivalent replacement Product can be sent to Customer with return shipping supplies in which case a hold shall be put on Customer s credit card for the value of the replacement Product until ecobee has received the defective Product Product should be returned to the following address ecobee Customer Service 477 Richmond St West 2nd Floor Toronto Ontario M5V 3E7 Canada If ...

Page 41: ...his warranty statement All express and implied warranties for the product including but not limited to any implied warranties and conditions of merchantability and fitness for a particular purpose are limited to the three year duration of this limited warranty No warranties whether express or implied will apply after the limited warranty period has expired Some US states and Canadian provinces do ...