417101438_EMPII_E60.docx
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Rev. 11-02.14
12
Operating faults
12.1
Metering warning messages (display)
Display
Meaning
Effect
Cause
Remedy
reserve report (flashing)
pump continues
running
low-level advance
warning active
Refill the metering medium
Fig. 12.1 Operating faults: Metering warning messages (display): reserve report
empty report
pump is stopped
empty report active
Refill the metering medium
Fig. 12.2 Operating faults: Metering warning messages (display):empty report
metering lock (only possible
if this is configured)
pump is stopped
no external enable of
the pump
Activate external enable or deactivate
the metering lock in the configuration
menu. (see chapter
Fig. 12.3 Operating faults: Metering warning messages (display):metering lock
Indicator in operation mode
4..20mA flashes
standard signal monitoring
responds
pump is stopped
standard signal is
under 3mA or cable to
standard signal
connection is broken
check the standard signal or cable
Fig. 12.4 Operating faults: Metering warning messages (display):indicator in operation mode
--.-
standard signal is above
23.0 mA
pump runs in
continuous operation
standard signal
exceeds the display
range
reduce the standard signal
Fig. 12.5 Operating faults: Metering warning messages (display):standard signal
12.2
Alarm messages (display)
NOTE
Appearing alarm messages can be quit by pressing the Start/Stop button.
Display
Meaning
Effect
Cause
Remedy
failure 1
permanent stroke
Motor runs
uncontrolled in
continuous operation
over dosage
power electronic failure
replace PC-Board
Fig. 12.6 Operating faults: Alarm messages (display) failure 1
failure 2
no stroke
Motor is not running
despite of rotating
dosing symbol.
no metering
backpressure too high
reduce pressure
valve closed at pressure
side
open valve
Motor overheated/damaged cool of the motor, or. change
power electronic failure
replace PC-board
Fig. 12.7 Operating faults:Alarm messages (display) failure 2
failure 3
motor control
motor in continuous
operation without
request
continuous
metering
optical sensor polluted
send in pump
PC-board fault
Plug connection from gear
to PC-Board interrupted
control optical sensor
connection
Fig. 12.8 Operating faults:Alarm messages (display) failure 3
failure 4
meter. monitor
error in evaluating the
metering monitoring
or oval gear meter
pump meters
too little or too
much
tube fault
check the tubes
diaphragm fault
check the diaphragm
backpressure too high or
too low
check the backpressure
Fig. 12.9 Operating faults:Alarm messages (display) failure 4
failure 9
DongleBox
not found
The dongle box is not
detected the next time
the pump is switched
on
Pump is being
stopped
Connection between
DongleBox and pump
interrupted
Restore the connection or
disable the dongle box in the
software (see chapter
Fig. 12.10 Operating faults:Alarm messages (display) failure 9
failure 10
OGM PLUS
not found
The OGM
Plus
is not
detected the next time
the pump is switched
on
Pump is being
stopped
Connection between OGM
PLUS and DongleBox
interrupted
Restore the connection or
disable the dongle box in the
software (see chapter
Fig. 12.11 Operating faults:Alarm messages (display) failure 10
failure 11
microflow
not found
The MicroFlow is not
detected the next time
the pump is switched
on
Pump is being
stopped
Connection between
MicroFlow Box and pump
interrupted
Restore the connection or
disable the dongle box in the
software (see chapter
Fig. 12.12 Operating faults:Alarm messages (display) failure 11
failure 12
Communication
DongleBox
No comunication
between DongleBox
Box and pump
Pump is being
stopped
Transmission of data from
the dongle box to the pump
has been disrupted during
operation
Check the connection and
replace the dongle box if
necessary
Fig. 12.13 Operating faults:Alarm messages (display) failure 12
failure 13
Communication
microflow
No comunication
between MicroFlow
Box and pump
Pump is being
stopped
Transmission of data from
the MicroFlow to the pump
has been disrupted during
operation
Check the connection and
replace the MicroFlow if
necessary
Fig. 12.14 Operating faults:Alarm messages (display) failure 13