3
Cleaning
1.
Q: DEEBOT’s real-time cleaning route is chaotic.
A: (1) Check for the potential presence of dust in the TrueDetect 3D Smart
Detection System. If so, wipe it gently with a dry paper towel;
(2) A complex environment or uneven floor may cause the DEEBOT's movements
to become unstable, which triggers the chaotic real-time cleaning route in the
App. To resolve this, the user can disable the TrueDetect 3D Smart Detection
function in the App settings.
(3) If there is a large number of small obstacles in the room, the high-precision
smart-detection system may trigger a chaotic route. The user can simply ignore
this and the route will return to normal when the floor is free of any obstacles.
2.
Q: DEEBOT X1 misses some rooms while cleaning.
A: (1) If a carpet or floor mat is placed at the door of the room, DEEBOT will not
go over it in Vacuum and Mopping mode so as not to wet the carpet or floor mat.
(2) DEEBOT can go over obstacles at a height of up to 2 cm. In order to pass
smoothly at home, it will not attempt to cross any threshold or step that exceeds
the maximum height the robot can cross.
(3) It will occasionally make a mistake when avoiding obstacles.
3.
Q: DEEBOT X1 cannot find the docking station or has difficulty returning
to the docking station in Mopping mode.
A: (1) Make sure that the door to the room where the docking station is located
is not closed.
