ECOVACS WINBOT 930, Instruction Manual

EN

EN

16

6. Troubleshooting

NO.

Malfunction

Possible Causes

Solutions

1

Remote 

Control 

does not 

work.

WINBOT 9 is cleaning. 

When WINBOT 9 is 

cleaning, only the START/

PAUSE Button works on the 

Remote Control.

Pause WINBOT 9 by pressing the START/

PAUSE button on the robot or Remote 

Control. Other buttons on the Remote Control 

will function when WINBOT 9 is paused.

The Remote Control is not 

paired with WINBOT 9. 

WINBOT 9 arrives from 

the factory paired with 

its Remote Control. If the 

Remote Control becomes 

un-paired or is replaced, it 

can be re-paired.

Power ON WINBOT 9. At the same time, 

press and hold         button on WINBOT 9 

and       button on the Remote Control. Paring 

is complete when WINBOT 9 beeps.

The batteries are not 

installed in the Remote 

Control or need to be 

changed.

Install or replace the batteries in the Remote 

Control.

2

Status 

Indicator 

Light 

flashes 

BLUE after 

WINBOT 9 

is placed on 

the glass.

There is not enough suction 

to attach WINBOT 9 to the 

glass.

A.Press WINBOT 9 on the window a little 

more firmly.

B.Check for debris on the Cupule. Clean 

the surface of the Cupule with the provided 

Finishing Cloth as described in section 4.

C.The glass is too dirty for WINBOT 9 to 

attach to the glass properly. Clean a small 

area on the glass before use and place 

WINBOT 9 there.

D.If the problem persists, please contact 

Customer Service.