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WARRANTY INFORMATION
Warranty Information . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Safety Guides . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
What the Drinking Water System Will Do. . . . . . . . . . . 5
Components of the System. . . . . . . . . . . . . . . . . . . . . . . 5
Checks to Make Before Installing . . . . . . . . . . . . . . . . . 5
Installing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-14
Feed Water Supply. . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Reject Water Drain Fitting. . . . . . . . . . . . . . . . . . . . . . 6
Installing Faucet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Installing RO Assembly & Storage Tank . . . . . . . . . . 8
Tubing Connections. . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Connect Water Supply, Storage Tank
& Drain Tubing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Install Filter Cartridges / Sanitizing /
Pressure Testing / Purging . . . . . . . . . . . . . . . . . . . . . 11
Installing Hydrolink Plus
®
RO Module . . . . . . . . . . 12
Installing (or Replacing) Batteries. . . . . . . . . . . . . . . 12
Connecting Hydrolink Plus
®
to Wi-Fi . . . . . . . . . 13-14
Checking Batteries & Connection . . . . . . . . . . . . . 13
Connect Mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Connect to Wi-Fi Using the App. . . . . . . . . . . . 13-14
Register Device / Setup Alerts . . . . . . . . . . . . . . . . 14
Wi-Fi Data / Alerts . . . . . . . . . . . . . . . . . . . . . . . . . 15
Position Hydrolink Plus
®
Under the RO Cover. . . 15
How the RO System Works . . . . . . . . . . . . . . . . . . . . . 16
Replacing the Filters & RO Membrane . . . . . . . . . . . . 17
Care of Your Reverse Osmosis System. . . . . . . . . . 17-20
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
System Schematic. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Installation of Optional Fittings . . . . . . . . . . . . . . . . . . 22
Remote Location Installation . . . . . . . . . . . . . . . . . . . . 23
Repair Parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24-25
Performance Data . . . . . . . . . . . . . . . . . . . . . . . . . . 26-29
TABLE OF CONTENTS
LIMITED WARRANTY
1, 3, 5, 7 and 10 YEAR
EcoWater Systems LLC, guarantees to the original owner that: for a period of ten (10) years from the date of pur-
chase, the RO holding tank will be free from defects in material and workmanship. The Model HERO-385Plus elec-
tronics, including the Hydrolink Plus
®
module, will be guaranteed for a period of seven (7) years from defects in
material and workmanship. The Model ERO-385E electronics will be guaranteed for a period of five (5) years from
defects in material and workmanship. The faucet will be guaranteed for a period of three (3) years from defects in
material and workmanship. The reverse osmosis membrane will be guaranteed for a period of one (1) year from
defects in material and workmanship. All other parts of the drinking water system will be guaranteed for a period of
five (5) years from defects in material and workmanship. The prefilters and postfilter, which are expendable, are not
covered under this warranty. This warranty does not include normal shipping, installation or service charges.
Any defective part, as described above, which fails within the ten, seven, five, three or one year period from date of
purchase will be repaired or replaced, F.O.B. our plant, St. Paul, MN.
The sole obligation of EcoWater Systems LLC, under these guarantees, is to replace or repair the component or part
which proves to be defective, within the specified time period, and EcoWater is not liable for consequential or inci-
dental damages due to misuse, alteration, neglect, freezing or a force of nature. All implied warranties, including any
implied warranty of merchantability or of fitness for a particular purpose, are disclaimed to the extent they extend
beyond the above periods. No dealer, agent, representative, or other person is authorized to extend or expand these
guarantees.
Some states do not allow limitations on how long an implied warranty lasts or exclusions or limitations of incidental or
consequential damage, so the limitations and exclusions in this warranty may not apply to you. This warranty gives
you specific legal rights, and you may have other rights which vary from state to state.