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Thank you

Thank you for choosing a water softener from EcoWater. With over 80 years’ experience we have manufactured your
new water softener from quality corrosion resistant materials to give you many years of trouble-free softened water.
This manual will guide you on how to get the best out of it. Please read it carefully.

When you first experience EcoWater you will feel the difference.

You will find you need to use a lot less bathing products, probably half as much as you are
used to. You may find it easier to control the amount of liquid soap you use.

Cut down on the soap powder you use for your laundry. In most washes use 50% less
product. Too much lather means clothes will not rinse properly.

Cleaning sinks, baths and basins – you will find that your cleaning chores are greatly 
reduced. A quick wipe round is all that is needed.

We recommend that your EcoWater softener 
is installed by an authorised EcoWater agent.
Failure to install the EcoWater softener properly
may void the warranty.

An installation manual is available with all our
products  and  can  be  downloaded  from  our 
website  or  obtained  from  our  head  office.
Visit 

www.ecowater.co.uk

or call 

01494 48 48 48

Due  to  continued  product  enhancement, 
EcoWater  Systems  reserve  the  right  to  alter 
the technical specification of their products at
any time.

Enjoying EcoWater

2

3

Looking after your water softener

Now that your EcoWater softener is installed, you will be experiencing luxurious soft water.

The rolling screen on your softener provides continuous up-to-date information (see page 4).

To keep supplying your household with soft water, your EcoWater softener will go through a self-cleaning process
(we call it a recharge). It is an automatic process and there is nothing you need to do except keep your softener
topped up with tablet salt. Your softener can remind you when to top it up (see page 5).

Your EcoWater softener keeps a history of your water usage and adapts accordingly so you will never run out of soft
water (see temporary increase in water usage page 6). The time of the recharge is always defaulted at 2am.

TABLET SALT

Use of tablet salt will vary depending on your water usage. As a guide an average family could use 6 x 25kg bags of
tablet salt per year.

Looking after your drinking water filters

Carbon Cartridges

(For EcoFresh, Safe Filter and Reverse Osmosis Systems)

We recommend changing your carbon cartridges every 6 months.

Membrane

(Reverse Osmosis Systems only)

We recommend changing your membrane every 3 years. 

Summary of Contents for ESM11+

Page 1: ...Owner s Manual ESM9 ESM11 ESM15 How to maintain and operate your EcoWater automatic demand water softener ...

Page 2: ...848 Due to continued product enhancement EcoWater Systems reserve the right to alter the technical specification of their products at any time Enjoying EcoWater 2 3 Looking after your water softener Now that your EcoWater softener is installed you will be experiencing luxurious soft water The rolling screen on your softener provides continuous up to date information see page 4 To keep supplying yo...

Page 3: ...eeds to be added and the salt level reset see below Current time setting screen instead of status screens indicates time needs to be set Page 6 Service reminder Contact your Ecowater Agent Error detected Contact your Ecowater Agent ADDING SALT SETTING SALT LEVEL When salt is required the rolling screen will stop and an animated bell symbol will be displayed Open the salt lid replenish with salt be...

Page 4: ...ETTING CHANGING TIME 1 From any of the rolling status screens press the SELECT button to display the Main menu 2 Press the DOWN button to scroll through the menu options until Basic settings is highlighted 3 Press the SELECT button to display the Basic settings menu 4 Make sure Current time is highlighted 5 Press the SELECT buttonto display the Current time screen 6 Press the UP or DOWN buttons to...

Page 5: ...he problem returns call for service i e above 2 on the salt level indicator PROBLEM Water running down the overflow 1 Is the water level in the salt cabinet high 1 If yes bypass the water softener and call for service i e above 2 on the salt level indicator PROBLEM Water running down the drain line constantly 1 Is the unit in recharge mode 1 If yes wait until it finishes check the clock and rechar...

Page 6: ...ack or acts of God 13 Water softener installed on bore hole well water or a non standard installation not covered by the instruction book may be subject to limitations on the warranty provided 14 Units installed in such a way that access for servicing is restricted Guarantee and service information NOTE This equipment has been tested and found to comply with the limits for a Class B digital device...

Page 7: ...EcoWater Systems Mill Road Stokenchurch High Wycombe HP14 3TP T 01494 48 48 48 E info ecowater co uk W www ecowater co uk 400495 06 14 ...

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