3) Optimizing Your System, Tips and Troubleshooting
The first thing you should learn is how to search our
knowledge base
for answers. This is the most essential and easiest
way to find 99% of the answers to any hardware or software question. Go to www.eDimensional.com and click on the
Support tab at the top, then to the knowledge base. You will be able to browse through the categories or find answers by
searching. You can type a keyword in to the search box then hit search. For instance if your screen was dark you could
type the word 'dark' and it will come up with what you're looking for.
- The
hotkeys
are very important if you want the image to look best on the screen. The game starts with a default 3D
setting that can and should be adjusted using these hotkeys for personal preference. You can find a list of hotkeys above
in the section for your driver setup.
- When a game has a graphical anomaly, it may just be a particular object that is not rendering correctly in 3D. If available,
game specific fixes are typically noted in the knowledge base. Visit our online knowledge base and click on the 3d
glasses section. Click on "Game Specific" and if your game is listed we will provide any game-specific information there.
If not, there are general fixes that may help. There are also several popular 3D forums such as Stereovision.net or
Stereo3d.com where users share specific game settings.
- Because rendering in 3D is more resource-intensive, it is possible to notice a slight decrease in frame rates when
playing some graphics-intensive titles. The best way to keep your games running smoothly is to always use the latest
eDimensional software and update your computer hardware the same way you normally would to improve overall
performance with the latest games. If updating the hardware is not an option, you can still keep your games running
smoothly with a few adjustments. One thing you can do is lower the resolution to decrease the amount of memory
required for the game to function. Lowering textures and details will help get it running faster because not as many
complicated calculations are required by the video card. We suggest gradually increasing the graphical settings to obtain
your preferred mix of performance and graphical detail, as you would with any game.
- Another common question is how to optimize the refresh rate in order to decrease the amount of visible shuttering in the
glasses. Most people refer to this as flickering on the screen. The optimal refresh rate is 80hz or higher, although you
can still use the glasses at a lower refresh rate with no problem. There are also free programs available such as refresh
force (http://www.pagehosting.co.uk/rf/) which allow you to manually raise your refresh rates
- To achieve optimal viewing performance while using this product, darken the room as much as possible by dimming your
lights, lowering window shades and/or closing curtains. Ambient light from sources other than your monitor can lessen
the 3D effect and increases your perception of the shuttering effect created by your 3D glasses.
- If you are having trouble getting the glasses to work you need to first determine which part of the two parts is not
working, the hardware or the software. You will know if the problem is with the software because the screen does not
appear blurry when 3D is turned on inside of a game. It is possible that the problem could be with that particular game.
For testing purposes it's best to try a popular mainstream game like Halo, Freelancer or Unreal Tournament 2004 There
are demos available at popular websites like www.3dgamers.com and others. Most games will work, but not every game
will work with every single video card. Newer games typically work with the current drivers, but sometimes they require a
driver update to fix specific anomalies.
You can test your glasses hardware by following some basic steps as well as consulting the knowledge base for
additional tests. Click on the 3D glasses category and then click on “Test your glasses.” Be sure to take every single test.
The first simple way to test whether the glasses are working and the communication between the transmitter (wireless
only) and the glasses is to download our program called the E-D activator (E-D.exe). You can find it in the software
updates section of the eDimensional.com website. When the E-D Activator is open it will appear in the bottom right hand
corner of the screen in your taskbar. Right mouse click on it and check the Interleaved setting, then right mouse click
again and select stereo Normal. If you have an LCD screen, right click again and select LCD 1 mode. Does the screen
turn a little bit darker and shake a small amount? If so then the dongle works. Now, do the glasses lenses turn slightly
darker (on the wireless model be sure to press the ON button)? Does each lens go darker or just one? If they don't
darken the issue is either the transmitter or the battery area. It would be very unlikely that the transmitter or dongle are
not functioning properly. First we suggest trying new batteries in case they lost their charge. We would then recommend
consulting the knowledge base for additional glasses tests.
- Black horizontal lines in the monitor - Sometimes the game can look "grainy" or have lines in it. To make it look it's best,
raise the resolution setting as high as you can without adversely affecting game performance. Most LCD monitors have
lower refresh rates, response times and resolutions than CRT monitors. However, they continue to improve. The newest
LCD monitors have faster response times 8-12ms, better resolution capabilities than they use to, and higher refresh rates,
