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Quext Smart Thermostat and Lock 

Installation Guide 

Troubleshooting and FAQs

The Quext Smart thermostat manages the HVAC system via an AC voltage-powered solid-state interface. Upon demand, 

it s24vac (R/Rc) to the Heating (W), Cooling (Y), and Fan (G). The solid-state interface does not operate in the 

same manner as conventional open-contact relays and thus cannot be function tested in the same manner. 

The Quext Smart Thermostat can be powered by either 24 volts AC or by internal batteries. 

The solid-state interface 

does not operate when the thermostat is operating on internal batteries only. For testing, the Quext Smart 

Thermostat must be powered by 24 volts AC.

Steps to Test Quext Smart Thermostat 

Heating Output

Note: This is when powered by 24 volts AC

A.  Turn the rotary knob counterclockwise. Check to ensure the 

Mode icon in the upper left quadrant of display 

is flashing

B.  Press the knob one time. A list should appear on the right side of the screen.

C.  Rotate the knob counterclockwise until the flashing selection has moved to the 

HEAT selection. 

D.  Press the knob one time. The display will then show the setpoint temperature for the 

Heating output.

E.  Rotate the knob as required to select the desired setpoint temperature and press the knob one time

 

Note:  the desired setpoint temperature should be set a minimum of 2 degrees above the ambient 

temperature for the Heating cycle to be initiated.

F.  The 

Mode icon should then appear in the upper left quadrant of the display. After a period of 15 seconds 

the

 Fan icon will also appear.

 

▪ A multitest meter can now be used to test the thermostat heat control output.

G.  Set the meter to read 

AC voltage.

H.  Measure voltage between 

W (heat) and C (common).

 

▪ This measurement should nominally measure as 24 volts.

Cooling Output

A.  Turn the rotary knob counterclockwise. The 

Mode icon in the upper left quadrant of the display should 

begin flashing.

B.  Press the knob one time. A list should appear on the right side of the screen.

C.  Rotate the knob counterclockwise until the flashing selection has moved to the 

COOL selection.

D.  Press the knob one time. The display will then show the setpoint temperature for the 

Cooling output.

E.  Rotate the knob as required to select the desired setpoint temperature and press the knob one time.

 

Note:  the desired setpoint temperature should be set a minimum of 2 degrees below the ambient 

temperature for the Cooling cycle to be initiated.

F.  The 

Mode and Fan icons should then display in the upper left quadrant of the display.

 

▪ A multitest meter can now be used to test the thermostat cooling control output.

G.  Set the meter to read 

AC voltage.

H.  Measure voltage between 

Y (cool) and C (common).

 

▪ This measurement should nominally measure as 24 volts.

Summary of Contents for quext iot

Page 1: ...Installation Manual...

Page 2: ...l Information 4 What s in the Box 4 Tools and Documents Required 4 Thermostat overview 4 Indicators 5 Thermostat Installation Steps 6 Wiring Connections 8 Troubleshooting and FAQs 9 Steps to Test Quex...

Page 3: ...Quext Smart Thermostat and Lock 3 Installation Guide Thermostat Installation...

Page 4: ...AA Batteries x8 Screws x4 Drywall Anchors x8 Tools and Documents Required Pencil Level Flathead Screwdriver 2 Phillips Screwdriver Smartphone Volt Meter Temperature Gun Community Installation Plan Io...

Page 5: ...s turned off Property control mode contact Property Management Power issue contact Property Management Solid AA batteries low Flashing 24V power not present System mode Fan mode AUTO The fan operates...

Page 6: ...he breaker panel If you cannot determine which breakers belong to the HVAC system notify the resident if home then turn off the main circuit breaker c Confirm that the power is off by attempting to ac...

Page 7: ...cool air is coming out of the vents If the air is not warm or cold check for possible loose connection with the wiring refer to Troubleshooting FAQs c Confirm that the LoRa symbol displays on the Que...

Page 8: ...Installation Guide Wiring Connections Terminal Conventional 1 Stage Heating 1 Stage Cooling R 24VAC Power from Heating Transformer Rc Not Used Y Compressor Relay C 24VAC Common Wire W Heat Relay G Fa...

Page 9: ...me Note the desired setpoint temperature should be set a minimum of 2 degrees above the ambient temperature for the Heating cycle to be initiated f The Mode icon should then appear in the upper left q...

Page 10: ...t f Set the meter to read AC voltage g Measure voltage between G Fan and C common This measurement should nominally measure as 24 volts Regulatory Information Per FCC 15 19 a 3 and a 4 this device com...

Page 11: ...Quext Smart Thermostat and Lock 11 Installation Guide Patent Numbers 10825273 10803685 10912370...

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