FAQ’S
.
Q
Do I need Wi-Fi to connect
Artie Max?
.
A
No. Artie Max has its own built-in Wi-Fi that
works directly with your device.
.
Q
How do I know if Artie Max is
connected to my device?
.
A
You will know Artie Max is connected when
the word "connected" appears and the Wi-Fi
icon is green. The word "connected" will
disappear after 5 seconds.
Connected
.
Q
What if Artie Max won’t connect
to my device?
.
A
Make sure that Artie Max’s power switch is
turned on and the battery is charged. You can
also reboot Artie Max by switching off, waiting
30 seconds, and powering it back up.
.
Q
Can I use my phone to code with
Artie Max?
.
A
While possible, a phone screen is not ideal for
coding. We recommend a larger screen such
as a tablet or laptop.
.
Q
Where can Artie Max draw?
.
A
Artie Max draws only on one sheet of paper
at a time. The paper must be placed on a
hard, flat surface. You can use tape to hold the
paper down. Always place Artie Max in the
center of the paper when you are ready to run
a drawing program.
.
Q
What kind of paper can I use
with Artie Max?
.
A
Artie’s demos need a minimum of an 8.5”x11”
or A4 sized piece of plain paper.
.
Q
What if Artie Max slows down
or takes breaks?
.
A
Artie Max may need to be charged. For
more information, see the Power section
at the beginning of this guide.
.
Q
Artie Max is leaving ink blots,
what should I do?
.
A
Make sure to program Artie Max to move
its marker up at the end of your design.
If Artie Max leaves an ink blot while sitting
on the paper, verify that the marker is in the
raised position.
.
Q
What if Artie Max's markers get
on my clothes or hard surface?
.
A
Artie Max's markers are washable. Use mild
soap and warm water to soak and rinse
clothing. Let clothing hang dry. Use a warm
damp cloth and wipe the area of the inkblot.
.
Q
Can I clean Artie Max?
.
A
You can carefully wipe Artie Max's surface
with a slightly damp or dry cloth. Do not
immerse or spray any liquid on Artie Max.
.
Q
Artie Max’s wheels seem stuck.
What should I do?
.
A
Artie Max's wheels may need a quick
cleaning. Use a damp cloth to clean the
treads on the wheels.
.
Q
Can Artie Max fall off the edge
of a table?
.
A
Artie Max has a “cliff sensor” in the front and
the back, which help prevent Artie Max from
falling off ledges. These help Artie Max to
stay on a table or counter. When Artie Max
detects a ledge, you will hear a warning sound
and Artie Max should stop. Remember that
these sensors are preventative. The best way
to ensure Artie Max doesn't fall is to ensure it
has plenty of drawing room, and to always
watch it when running a program. These
sensors can be turned "off" only using text-
based languages.
.
Q
Can I use other markers with
Artie Max?
.
A
Yes. Artie Max uses washable felt-tip markers
between 8 mm to 10.5 mm diameter thickness.
The length of the marker must be 120 mm or
more. Measure here to check if your marker
is compatible with Artie Max:
8
mm
10.5
mm
Smallest
Largest
Always use washable markers.
HELP IF YOU GET STUCK
