HOW THE OWNER CAN SECURE SERVICE
ASSISTANCE OR MAKE A WARRANTY CLAIM
1.
Owner should contact the dealer who sold the water heater covered
by this warranty or
2.
Owner should submit the warranty claim directly to Eemax at the
address listed below, and they will arrange for the handling of the
claim.
3.
Whenever a warranty service request is made, be sure to include
Proof of Purchase, the water heater model number and the date of
manufacture, date of installation, Dealer’s name and the watts and
voltage.
4.
When returning the water heater or component part(s), they must
be individually tagged and identified with the Returned Goods
Authorization # issued by Eemax and shipped prepaid to Eemax at
the address below.
Eemax Inc.
353 Christian Street
Oxford, CT 06478
toll free: 800 543 6163
fax 203 267 7975
web: www.eemax.com
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