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If you ever detect a water leak from your water heater, turn off the water supply at the shut-off valve on the inlet  
side of the water heater, turn off the power to the heater and call us for technical assistance. 

When you use hot water in your home with a conventional water heater, you need to mix a considerable 
volume of cold water to cool the hot water down to a safe, comfortable level for showering and bathing, etc. 
You  need  to  do  this  with  a  traditional  tank-type  water  heater  because  they  are  set  at  extremely  high 
temperature setting to prevent them from running out of hot water quickly. With our tankless water heater, 
you will generally set the temperature at a much lower level since it is capable of heating your water on 
demand. This level will be much closer to the actual temperature at which you feel comfortable showering or 
bathing. Accordingly, when you use your faucet controls to run a shower or bath, you will no longer have to mix 
as much cold water, in fact, you may mix very little or no cold water. This is perfectly normal and means that 
you are no longer wasting energy and water by overheating your water. 

Figure #4 

Maximum flow rates in gallons per minute at 105F output temperature (based on 240v input 

power)

 

Incoming 

water 

temperature

 

HA018240

 

HA024240

 

HA027240

 

HA036240

 

40F 

1.9 

2.5 

2.8 

3.8 

45F 

2.0 

2.7 

3.1 

4.1 

50F 

2.2 

3.0 

3.4 

4.5 

55F 

2.5 

3.3 

3.7 

4.9 

60F 

2.7 

3.6 

4.1 

5.5 

65F 

3.1 

4.1 

4.6 

6.1 

70F 

3.5 

4.7 

5.3 

7.0 

75F 

4.1 

5.5 

6.1 

8.2 

80F 

4.9 

6.6 

7.4 

9.8 

Setting the output water temperature: 

The user controls on your new tankless water heater are very easy to operate. The digital display will show your 
current set water temperature at all times that the water heater is running. 

To set the temperature, start by turning on any water faucet. The digital display will light up and give you the 
current  temperature  setting  of  the  unit.  To  increase  this  setting,  turn  the  control  knob  to  “Increase.”  or 
“Decrease.” your temperature setting. You can set the temperature at any level between 80F (27C) and 140F 
(60C). To change the digital display from Fahrenheit to Celsius, simply press the control knob for 3 seconds. 

Most  people feel  comfortable showering or  bathing  at  a temperature  between 98  and 105F (37 to 41C).  We 
recommend that you set the output water temperature of your water heater at either 105 or 110F (approx .41 - 
43 C). This will ensure you have adequate hot water to meet all of your household needs while also maximizing 
your  available  water flow  rate, reducing  the risk  of scalding to  children  and  the  elderly,  and increasing  the 
energy savings you achieve. 

Note: All newer model dish washing  machines are normally equipped  with an  internal heating element, 
and most clothes washing detergents are now designed for use in cold or warm water. There is no longer a 
need set your water heater to a temperature above 125F. Temperatures above this level (which most traditional 
water heaters are set to deliver) can cause serious scalding injuries to small children or elderly persons in your 
home. 

Summary of Contents for HA018240

Page 1: ...BY A QUALIFIED ELECTRICIAN PLUMBER IN ACCORDANCE WITH ALL NATIONAL STATE PROVINCIAL AND LOCAL ELECTRICAL PLUMBING CODES PLEASE READ THESE INSTRUCTIONS THOROUGHLY AND COMPLETELY PRIOR TO INSTALLATION USE FAILURE TO DO SO COULD CAUSE PROPERTY DAMAGE OR SERIOUS INJURY OR DEATH VOID YOUR WARRANTY This manual should be given to the homeowner after installation and should be retained for future referenc...

Page 2: ...axinc com CONTENTS 1 Before you install your water heater 2 Selecting a location to install 3 Mounting your water heater 4 Plumbing installation 5 Electrical installation 6 General operation instructions setting output temperature 7 Maintenance 8 Trouble shooting guide 9 Warranty information warranty registration card 1 BEFORE YOU INSTALL THIS PRODUCT PLEASE READ THESE INSTRUCTIONS THOROUGHLY AND ...

Page 3: ...aterials to come in contact with the water heater or outlet water pipe Combustible materials should be kept at least 24 inches away from your water heater and the output hot water pipe Make sure that the water heater outlet hot water pipe are out of the reach of children so they cannot tamper with the temperature controls or injure themselves by touching the hot water outlet pipe The outlet water ...

Page 4: ...may be required to meet installation codes in your area If one is required install the pressure relief valve in accordance with your code and ensure that it operates correctly and that air is purged from the valve prior to installing your water heater When connecting to Flex or High Temperature CPVC pipe we recommend that a T P valve be used for added safety If a pressure relief valve is used it s...

Page 5: ...r other location where water damage could occur a water pan is recommended 5 ELECTRICAL INSTALLATION PLEASE READ THESE INSTRUCTIONS THOROUGHLY AND COMPLETELY BEFORE INSTALLATION AND BEFORE USE FAILURE TO DO SO COULD CAUSE PROPERTY DAMAGE SERIOUS PERSONAL INJURY DEATH AND VOID YOUR WARRANTY This product is recommended to be installed by a licensed and qualified electrician in accordance with all ap...

Page 6: ...dtoitandoneredwire CAUTION Ensure that you have made the correct connections You must follow the wire connection as shown in Figure 2 3 to ensure proper operation of the unit If you cross a set of wires the unit will not operate correctly even though it turns on and otherwise appears to function properly Figure 2 Circuit Breaker 1 L1 L2 Circuit Breaker 2 L1 L2 Circuit Breaker 3 L1 L2 Circuit Break...

Page 7: ...et up procedures and operating instructions and tips to ensure the maximum performance and energy savings from your new water heater We recommend that all members of the household read these General Operating Instructions How your new water heater works Your Tankless Water Heater does not store hot water like a conventional tank type water heater It contains very high powered heating elements that...

Page 8: ...1 4 1 4 6 6 1 70F 3 5 4 7 5 3 7 0 75F 4 1 5 5 6 1 8 2 80F 4 9 6 6 7 4 9 8 Setting the output water temperature The user controls onyour newtankless water heater are very easyto operate The digital display will showyour current set water temperature at all times that the water heater is running To set the temperature start by turning on any water faucet The digital display will light up and give yo...

Page 9: ...SO COULD CAUSE PERMANENT DAMAGE TO THE HEATING ELEMENTS If you have a water supply with a highlevel of mineralization hard water you should increase the frequency of your maintenance 8 TROUBLESHOOTING GUIDE Areyouhaving problemswithyourwaterheater Do not return your heater to your Authorized Dealer Please call our customer service dept TOLL FREE 1 800 543 6163 info eemaxinc com All units are thoro...

Page 10: ...uble check the wiring Is possible that the wiring is incorrect Voltage less that 240 volts The heating elements on your water heater are design for 240 volts When use with a lower voltage they produce less heating power You may need to upgrade to a larger model Mixing too much cold water You do not need to mix as much cold water with your tankless water heater compared to when you use a convention...

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