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MAINTENANCE 

Your new electric tankless water heater requires no maintenance. However, to ensure maximum performance of 
your water heater and to reduce the risk of a water leak, we do recommend the following maintenance: 

You should inspect the CONNECTIONS on the inlet and outlet of the water heater at least on an annual basis for 
any  signs  of  damage  or  failure.  Any  signs  of  damage,  cracks,  leakage  or  weakness  should  be  replaced.  Take 
care  not  to  over-tighten  the  connections.  Serious  internal  damage  to  your  water  heater  can  occur  if  you  over - 
tighten the water heater connections at the unit. 

IMPORTANT NOTES: 

As with all electrical appliances, under no circumstances should you attempt to install, repair or disassembled 
this water heater without first shutting off all power to the unit directly at the fuse or breaker box. SERIOUS 
BODILY INJURY OR DEATH COULD OCCUR IF YOU IGNORE THIS WARNING. 

When any maintenance is performed on the water heater or the home’s plumbing system that may introduce 
air into the plumbing pipes, it is important to turn the power off to the water heater and purge the air out of 
the lines before allowing the unit to power up. FAILURE TO DO SO COULD CAUSE PERMANENT DAMAGE TO THE 
HEATING ELEMENTS. 

If you have a water supply with a high level of mineralization (hard water), you should increase the frequency of 
your maintenance. 

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TROUBLESHOOTING GUIDE 

Are you having problems with your water heater? 

Do not return your heater to your Authorized Dealer. Please call our customer service dept. 

TOLL FREE 1-800-543-6163 

info@eemaxinc.com

All units are thoroughly tested before they leave our factory. In rare instances, your unit could arrive with internal 
or external damage that may affect its performance. All units are factory tested as follow: 

PRESSURE INTEGRITY TEST 

Each unit is pressure tested to insure against leaks. We test at 180 psi of water pressure which is much greater that 
the unit will experience in a typical residential installation.  

ELECTRICAL INTEGRITY TEST 

Each unit is tested to verify that there are no short circuits and that the unit’s circuitry is properly configured         
(Die electric voltage test). 

SPECIFICATIONS LEVEL TEST 

Each  unit  is  temporarily  attached  to  a  testing  station  that  duplicates  the  conditions  present  in  a  typical  residential 
installation. The unit is turned on and the temperature of the water produced by the unit is measured at several 
flow rates to insure that the proper temperature rise specifications are met and that the unit self-regulates with the 
varying flow rates. 

Summary of Contents for HA018240

Page 1: ...BY A QUALIFIED ELECTRICIAN PLUMBER IN ACCORDANCE WITH ALL NATIONAL STATE PROVINCIAL AND LOCAL ELECTRICAL PLUMBING CODES PLEASE READ THESE INSTRUCTIONS THOROUGHLY AND COMPLETELY PRIOR TO INSTALLATION USE FAILURE TO DO SO COULD CAUSE PROPERTY DAMAGE OR SERIOUS INJURY OR DEATH VOID YOUR WARRANTY This manual should be given to the homeowner after installation and should be retained for future referenc...

Page 2: ...axinc com CONTENTS 1 Before you install your water heater 2 Selecting a location to install 3 Mounting your water heater 4 Plumbing installation 5 Electrical installation 6 General operation instructions setting output temperature 7 Maintenance 8 Trouble shooting guide 9 Warranty information warranty registration card 1 BEFORE YOU INSTALL THIS PRODUCT PLEASE READ THESE INSTRUCTIONS THOROUGHLY AND ...

Page 3: ...aterials to come in contact with the water heater or outlet water pipe Combustible materials should be kept at least 24 inches away from your water heater and the output hot water pipe Make sure that the water heater outlet hot water pipe are out of the reach of children so they cannot tamper with the temperature controls or injure themselves by touching the hot water outlet pipe The outlet water ...

Page 4: ...may be required to meet installation codes in your area If one is required install the pressure relief valve in accordance with your code and ensure that it operates correctly and that air is purged from the valve prior to installing your water heater When connecting to Flex or High Temperature CPVC pipe we recommend that a T P valve be used for added safety If a pressure relief valve is used it s...

Page 5: ...r other location where water damage could occur a water pan is recommended 5 ELECTRICAL INSTALLATION PLEASE READ THESE INSTRUCTIONS THOROUGHLY AND COMPLETELY BEFORE INSTALLATION AND BEFORE USE FAILURE TO DO SO COULD CAUSE PROPERTY DAMAGE SERIOUS PERSONAL INJURY DEATH AND VOID YOUR WARRANTY This product is recommended to be installed by a licensed and qualified electrician in accordance with all ap...

Page 6: ...dtoitandoneredwire CAUTION Ensure that you have made the correct connections You must follow the wire connection as shown in Figure 2 3 to ensure proper operation of the unit If you cross a set of wires the unit will not operate correctly even though it turns on and otherwise appears to function properly Figure 2 Circuit Breaker 1 L1 L2 Circuit Breaker 2 L1 L2 Circuit Breaker 3 L1 L2 Circuit Break...

Page 7: ...et up procedures and operating instructions and tips to ensure the maximum performance and energy savings from your new water heater We recommend that all members of the household read these General Operating Instructions How your new water heater works Your Tankless Water Heater does not store hot water like a conventional tank type water heater It contains very high powered heating elements that...

Page 8: ...1 4 1 4 6 6 1 70F 3 5 4 7 5 3 7 0 75F 4 1 5 5 6 1 8 2 80F 4 9 6 6 7 4 9 8 Setting the output water temperature The user controls onyour newtankless water heater are very easyto operate The digital display will showyour current set water temperature at all times that the water heater is running To set the temperature start by turning on any water faucet The digital display will light up and give yo...

Page 9: ...SO COULD CAUSE PERMANENT DAMAGE TO THE HEATING ELEMENTS If you have a water supply with a highlevel of mineralization hard water you should increase the frequency of your maintenance 8 TROUBLESHOOTING GUIDE Areyouhaving problemswithyourwaterheater Do not return your heater to your Authorized Dealer Please call our customer service dept TOLL FREE 1 800 543 6163 info eemaxinc com All units are thoro...

Page 10: ...uble check the wiring Is possible that the wiring is incorrect Voltage less that 240 volts The heating elements on your water heater are design for 240 volts When use with a lower voltage they produce less heating power You may need to upgrade to a larger model Mixing too much cold water You do not need to mix as much cold water with your tankless water heater compared to when you use a convention...

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