Troubleshooting
Symptoms
Possible Cause
Action
Motor does not function
No electrical supply
-
Plug and main switch not
connected
-
Damaged switch or short
circuit
-
Check that the plug is
connected and the main
switched is turned on.
-
Check if the switch is
damaged or short circuit –
replace or repair.
Poor airflow
-
Distance between the cooking
appliance and the hood is too
high
-
Fan operation speed is too low
-
Charcoal filters clogged
-
Adjust installation height
-
Replace motor or
capacitor – contact
technician
-
Replace charcoal filters
Motor running but
No airflow
Air flow blade is
jammed
Adjust air flow blade -
contact technician
Motor shut off after a few
minutes
-
High temperature – safety
device activated
-
The hood is installed too near
to the cooking appliance
-
The kitchen is not
sufficiently ventilated
-
Adjust installation height –
must be at least 65cm
from cooking appliance
Strong Vibration
-
Hood installed incorrectly
-
Fan installed incorrectly
-
Fan is damaged
-
Reinstall the hood
correctly
-
Reinstall the fan correctly
-
Replaced or repair
Strong cooking smell
Charcoal filters not
installed
In re-circulating mode,
charcoal filters must be
installed
Oil dripping onto stove
Aluminium grease filter is
saturated
Wash the aluminium
grease filters
Whirring sound
Foreign object in contact
with fan blade
Contact technician
In the event of any uncertainties arise on appliance or if the appliance is not function properly,
please stop using it and contact our customer service immediately
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