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TROUBLESHOOTING SCREEN ISSUES
If you experience any of the problems below while using the product, please
check the following:
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There may be no problem with the product.
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If you are using a set-top box, turn it off, and then turn it back on.
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Make sure that the set-top box is correctly connected to your TV.
It says there is no signal on the screen.
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Check whether the coaxial cable or the cable connected to the external
device is properly connected to the TV.
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Go to to choose the connected input.
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Check if your external device, such as set-top box or Blu-ray player,
is turned on.
I cannot see some programmes.
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Press the > > Programmes > Programme Tuning (Programme
Tuning & Settings) > Auto Tuning.
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If you are using a set-top box, consult its supplier.
The screen shakes after the momentary appearance of vertical/horizontal lines
and net pattern.
Connect wireless telephones, hairdryers, electrical drills, etc. to a different power
outlet. The problem may be caused by high-frequency electronic devices such as
another TV or strong electro-magnetic sources nearby.
Each programme has a different image quality.
Depending on the type of videos provided by the broadcasters, programmes
may have different image qualities.
If you are using a set-top box, consult its supplier.
There is a difference in image quality from those seen at the store.
Depending on the type of video provided by the broadcasters, there may be a
difference in image quality from those displayed at the store.
TROUBLESHOOTING (Cont.)