TROUBLESHOOTING GUIDE
Fire sparks but pilot does not light
•
No gas to fire, check isolators are open and gas supply is on.
•
Pipework blockage, clean out.
•
Air not fully purged, re purge supply or wait longer.
•
Spark earthing to metalwork, reset gap correctly.
•
Blocked pilot, clean out internally.
Pilot lights but then goes out
•
Severe restriction in gas supply: clear obstruction.
•
Faulty thermocouple, replace pilot unit.
•
Blocked pilot, clean out.
•
Blocked lint gauze, clean.
•
Hold control knob in for longer.
•
Check control knob does not foul indicator plate.
•
If the pilot will not stay lit there could be a problem with contami
nation of the gas supply, drafts, room size and/or ventilation or
the thermocouple needs replacement.
Modifications are dangerous and can have a serious unseen effect on safety.
NEVER MODIFY OR BEND THE THERMOCOUPLE TO MAKE THE PILOT STAY ALIGHT.
Fire does not spark at pilot
•
HT lead detached, refit.
•
Check the spark gap (see section 8.2).
•
Faulty piezo unit, replace.
•
Debris shorting out electrode, clean.
•
Spark shorting to metalwork under tray, check routing of HT lead under burner.
Fire runs for a time
•
Loose or faulty thermocouple, rectify.
and then cuts off
•
Blocked pilot, clean out.
•
Fire is sited in a draft.
•
Door or window has been opened creating a draft.
•
Wall on which fire is sited has a hole/holes through which there is a draft.
•
Fire is too close the an air vent.
•
Fire is sited on disused chimney breast which has not been adequately sealed up.
•
Dirt or lint in pilot aeration hole or on the lint gauze, clean thoroughly.
•
If the pilot will not stay lit there could be a problem with contami
nation of the gas supply, drafts, room size and/or ventilation or
the thermocouple needs replacement.
Modifications are dangerous and can have a serious unseen effect on safety.
NEVER MODIFY OR BEND THE THERMOCOUPLE TO MAKE THE PILOT STAY ALIGHT.
Pilot flame shrinks when
•
Poor gas flow to fire, check pressure with fire on high.
fire is on high
•
If pressure is low, remove any restriction in pipework or valve.
•
Check all isolators are adequately sized and fully open.
•
Check meter pressure is adequate.
•
If the pilot will not stay lit there could be a problem with contami
nation of the gas supply, drafts, room size and/or ventilation or
the thermocouple needs replacement.
Modifications are dangerous and can have a serious unseen effect on safety.
NEVER MODIFY OR BEND THE THERMOCOUPLE TO MAKE THE PILOT STAY ALIGHT.
Fire smells when first lit or in use
•
Newness smell from brand new appliance.
•
Leakage occurring. Carry out leakage test and rectify any problems.
•
Combustible materials used in incorrect positions.
•
Airborne substances such as cleaning materials/air fresheners
are being drawn through the fire.
•
Other airborne contaminants such as dust, tobacco smoke, paint vapours.
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11.0
©
2009 Focal Point Fires plc.
