13
Error
to wipe the metal touch point on an SIM card.
The SIM card is not installed.
Fail to dial out
Please check if you touch the dial key after dialing.
Please check if calling is forbidden because of
defaulting.
Please check if the SIM is valid.
Please check if the call barring is set.
Callers
cannot
contact you
Please check if the mobile phone is on and connected
with the network.
Fail to charge
Poor contact. Please check if the plug is connected well.
Please confirm if the environment temperature is within
the range of 0ºC ~40ºC while charging.
Fail to set
some
functions
Wrong operation.
The network provider does not support the function, or
you have not applied for it.
Note:
If the instruction above cannot help you solve problems, please
record,
Mobile phone model and serial number,
Specific content of warranty,
Clear statement of problems,
Then contact your local dealer or the authorized service center in your
area.
