THE EXPLORER GROUP LIMITED
("EXPLORER GROUP")
3 YEAR MANUFACTURERS WARRANTY
Congratulations on selecting your new Explorer Group
product. Subject to the conditions set out on the following
page, your purchase is backed up by a manufacturers
warranty for 3 years from the date of purchase at no
additional cost to you the customer.
We sincerely hope you will never have cause to complain
about your purchase. However, if things do go wrong, the
course of action for you is to contact your retailer and
explain the difficulty you are having. We are confident
they will do their utmost to resolve the problem to your
complete satisfaction.
The retailer from whom the product is purchased is liable
for warranty repairs. Any other approved retailer or
service centre may carry out work at his own
convenience and/or discretion, but is not obliged to do
so.
The unexpired period of this warranty is assignable to a
second and subsequent owners during the three year
period at a cost of £25 payable to The Explorer Group
Limited (provided full service documentation is available
for inspection).
PARTS COVERED BY THIS WARRANTY FOR
YEARS 1 - 3
Subject to the specific exclusions in years 2 and 3 set out
below all original components of the product, including
permanently fitted equipment, forming part of the
manufacturers original specification.
SPECIFIC EXCLUSIONS FOR YEARS 2 & 3
Tyres, batteries, glass, exterior paint work, brightwork and
all similar trim and finish. Soft furnishings. Carpets and
floor coverings.
Entertainment/communication systems and connected
equipment. Adjustment of blinds, hinges, catches, stays
and doors. Replacement of bulbs, fluorescent tubes,
fuses and electrical connections. Natural movement of
internal doors and furniture. Normal wear and
tear/servicing items and other components subject to
routine maintenance.
EXPLORER GROUP 3 YEAR MANUFACTURERS
WARRANTY IS OFFERED SUBJECT TO THE
FOLLOWING CONDITIONS:
1. The duration of the warranty is 36 months from the
date of purchase
2. That the original construction of the product has not
been tampered with or repaired otherwise than by
Explorer Group or an approved retailer or service
centre.
3. That a service, damp and safety check has been
carried out by an approved retailer or service centre
at least once every year. The interval from purchase
date to the first service and the intervals between
services must not exceed 12 months.
4. That original VAT service invoices are retained as
proof that annual inspections have been carried out.
5. No repairs should be commenced under the terms of
the agreement unless prior authorisation is obtained
from Explorer Group.
6. Explorer Group reserves the right to inspect the
product before any repairs commence.
7. No liability will be accepted for damage caused by
fair wear and tear, wilful damage, negligence,
abnormal working conditions, intrusion of foreign or
harmful matter, over-heating, freezing, failure to follow
Explorer Group instructions, misuse or alteration or
repair of the product without Explorer Group prior
approval.
8. Products covered by this agreement shall not be put
out to hire, reward, any other commercial use or used
in any timed race.
9. That the product shall be used only for its ordinary
and intended purpose and shall not be subjected to
any condition which could reasonably be foreseen to
cause or result in damage or excessive wear and tear.
10. That Explorer Group shall have received the
completed warranty registration card within 6 weeks
of purchase from new.
11. That no liability arises out of this agreement for
transport costs to and from the point of repair or
consequential cost relating to transportation.
12. No liability arises out of this agreement for any
indirect, special or consequential loss or damage
(whether for loss of profit, use, contract, goodwill, or
otherwise), costs, expenses or other claims for
compensation howsoever arising.
13. No liability will be accepted for any accidental or fire
damage or any loss incurred by accident or fire.
14. The unexpired period of the 3 year warranty is
assignable to a second and subsequent owners
during the 3 year period at a cost of £25 providing full
service documentation is available for inspection in
the event that a claim should, as set out above, be
made.
This warranty does not affect the purchaser's
statutory rights.
This warranty shall be governed and construed in
accordance with the laws of England and the parties
irrevocably submit to the exclusive jurisdiction of the
courts of England.
44
WARRANTY
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