elddis AUTOQUEST 2019, Handbook

Page 1: ...is guide are intended to give a general idea of the caravan Changing market and supply situations may prevent the manufacturer from maintaining the exact specifications and details in this handbook and we therefore reserve the right to alter specifications and materials as conditions demand Retailers are independent of the manufacturer and have absolutely no authority to bind the manufacturer by a...

Page 2: ...en Leaving Site 6 2 Overseas Electrical Connection 6 2 Gas Supply 6 3 Connection 6 3 Gas Regulator 6 3 Gas Operation 6 4 Water System 6 4 Filling your Fresh Water Tank 6 4 Waste Water Tank 6 4 Draining Down Your Water System 6 4 GAS SAFETY ADVICE 7 1 Facts about LPG 7 1 Awning Spaces LPG and Appliance Exhaust 7 1 LPG Gas System 7 1 Guidelines for the Safe Refuelling of Autogas Vehicles 7 2 ELECTRI...

Page 3: ...intenance for Optional Features 9 32 Winter Operation 9 32 Storage 9 32 Toilet Unit Malfunctions 9 32 Wing Omni directional TV Antenna 9 34 Operating Instructions 9 34 Changing the slant of the Antenna 9 34 Wiring connections 9 34 Thule Step 9 35 Operation 9 35 Safety instructions 9 35 Maintenance 9 35 How To Make Up Your Beds 9 36 SECURITY 10 1 Tracker Option 10 1 Campervan Theft 10 1 CARE OF YOU...

Page 4: ...CONTENTS 3 CONTENTS NOTIFICATION OF CHANGE OF OWNERSHIP 20 1 NOTIFICATION OF CHANGE TO NAME AND ADDRESS 21 1 INDEX 22 1 ...

Page 5: ...CONTENTS 4 CONTENTS ...

Page 6: ...ed in all correspondence it can be found on a plate fixed next to the chassis plate within the engine compartment Your campervan serial number can also be found on the NCC certificate that can be found within your Owner s Information Pack There is also a Fiat serial number on the chassis cab windscreen which should be quoted in any communications with Fiat Changing market and supply situations may...

Page 7: ...rate a certification scheme to ensure compliance with the European safety standards for campervans National Inspection Council for Electrical Installation and Contracting NICEIC who carry out an annual inspection of the Elddis electrical installations within campervans Elddis is an ISO 9001 2015 approved manufacturer certified by SGS Limited Please note Elddis campervan model year Elddis model yea...

Page 8: ...i Please ensure all gas appliances are turned off while you are travelling xii If you suspect there is a gas leak please open all the windows then vacate the campervan Switch off the gas supply if it is safe to do so Then contact your nearest Elddis Retailer to arrange for them to check the gas system xiii Only those seats designated for travelling should be occupied when the campervan is in motio...

Page 9: ...rs must be replaced once cleaning is completed It is essential for your safety that these ventilators are not blocked at any time Ventilation in Separate Bedrooms In campervans with separated sleeping areas separate ventilation is required and is provided via a roof skylight at high level and a ventilator at low level within a bed box Gas Dispersal Holes All appliances and gas unions have a gas di...

Page 10: ...h tinned items in overhead lockers IMPORTANT Do not exceed maximum technical permissible laden mass for your campervan BEFORE MOVING OFF Whenever making a journey with your campervan either setting off on holiday or returning home it is good practice to run through this simple checklist i Close and secure all cupboards and drawers and secure any loose articles ii Do not store tins bottles etc in o...

Page 11: ...ange gears smoothly Try not to jerk the clutch Bicycle Racks Fitting a bicycle rack to the rear panel of a campervan will affect how weight is distributed There are restraints to be aware of with such fitments The maximum loading allowed on the back panel is 35 kgs including the weight of the bike rack and bicycles The campervan must also be balanced to take into account the new weight distributio...

Page 12: ...d speed bumps sleeping policemen or when embarking disembarking ferries In high or cross winds travelling downhill or in conditions of poor visibility reduce your speed High sided vehicles can cause air buffeting so extra care must be taken when passing or being passed Leave as much space as possible when overtaking these types of vehicles Speed Limits Be sure to observe all statutory speed limits...

Page 13: ...4 2 MOTORWAY HANDLING ...

Page 14: ... axle On uneven ground lateral levelling is accomplished by the use of a leveler jack or ramp and a spirit level placed across the campervan floor LEVELLER JACK Place the leveller jack folded flat in front of the wheel that is to be raised to level the axle Drive the campervan onto the leveler jack and adjust the height until the spirit level shows that the campervan is laterally level RAMP Revers...

Page 15: ...5 2 ARRIVING ON SITE ...

Page 16: ...ns supply check that i The mains supply is suitable for your installation and appliances i e whether it is AC or DC and whether it is at the correct voltage and frequency ii Your campervan is properly earthed Never accept a supply from a socket outlet or plug having only two pins or from a lighting outlet iii Any residual current device earth leakage circuit breaker in the mains supply to the camp...

Page 17: ...RICAL CONNECTION Please Note Connection to a mains voltage supply OVERSEAS requires particular attention Care must be taken when connecting supplies abroad since the supplies can be of REVERSE POLARITY The significance of REVERSE POLARITY is that when equipment is switched off it may not be electrically isolated The only certain way of making equipment safe is to unplug it A means of checking the ...

Page 18: ...n the tap shows the direction of flow for the gas The arrow should be pointing towards the appliance for the appliance to operate Water Heater Space Heater Refrigerator Cooking Appliance Gas On Off Hob Gas Regulator Your new campervan has been fitted with a fully approved gas regulator designed to operate with Propane gas at a gas pressure of 30mBar Your regulator is fitted with a test point which...

Page 19: ... water level in the tank while filling is in progress Waste Water Tank Your new campervan is also fitted with a 45 litre waste water tank All waste water excluding the toilet waste will run into the waste water tank The level of water in the tank can be monitored using the control panel Opening the grey waste outlet provided on the outside of the campervan empties the tank Open the tap when the ou...

Page 20: ...ning is attached In extreme cases there could be a build up of carbon dioxide to a dangerous level Campervan owners are advised to allow some fresh air circulation in the awning space when such appliances are in use Please note Ventilation holes must be clear at all times LPG GAS SYSTEM Elddis does not recommend the use of any external cylinders It is recommended that no flammable material is stor...

Page 21: ...s ensure that the nozzle is correctly fitted and clamped This should stop any possible product release due to a poor connection seal First Aid If any product is released and comes into contact with you or the customer the following first aid measures should be used Inhalation Remove the affected person to fresh air Keep the patient warm and at rest If breathing has stopped administer artificial re...

Page 22: ... behind the nozzle and the guard keeping lever pushed forward with the handle at the 12 o clock position Locate the nozzle over the lugs on the filler valve and turn the lever quarter turn clockwise to lock From this moment ensure hands are away from the nozzle barrel 2 Pull back lever towards hose and latch into place Ensure lever is latched securely Push button and hold until the fill is complet...

Page 23: ...7 4 GAS SAFETY ADVICE ...

Page 24: ...attery One of the most common causes of battery failure is when the battery is discharged below the recommended level of approximately 12 2v ref table Discharging a battery below this figure will cause permanent damage Overheating and gassing will occur when re connected to the mains supply Good the battery is in good condition and not in need of charging OK nothing to worry about but put the batt...

Page 25: ... typical UK site mains hook up point provides a maximum output of 16 amps and on some continental sites the available output may be as low as 5 amps If your loading exceeds the site supply it may trip the site circuit breaker Please check the available mains output with your site operator The following items need to be added together if used simultaneously 230V mains equipment typical consumption ...

Page 26: ...8 3 ELECTRICAL SYSTEM MAINS UNIT CAMPERVAN ...

Page 27: ...8 4 ELECTRICAL SYSTEM ...

Page 28: ...with your user information pack Please note Before attempting to use any gas equipment please ensure that the LPG tank contains gas and the valve is in the on position Also ensure the appliance isolation valves are in the on position as shown in the gas system section Please note Before attempting to use any electrical appliance please ensure that you have connected the mains connection cable to a...

Page 29: ...ess of tank level This is so that the user can purge their water pipes Awning Button When the Awning Button is pressed the control panel will switch power to the exterior awning light Display Indicator The Display indicator on the Vegas Voltmeter Panel is used to display the Leisure Battery voltage and the Water level depending on which button is pressed If a waste tank is fitted the lowest indica...

Page 30: ...e Vegas Voltmeter Panel is used to display the Leisure Battery voltage ïIf a waste tank is fitted the lowest indicator will illuminate when the waste tank is full 3 To cancel calibration mode press and hold Leisure Battery Voltage Button for two seconds 4 To start the calibration process press and hold the Water Level Button for two seconds 5 If the calibration process was successful the display w...

Page 31: ...onged use additional ventilation may be needed by opening a window or increasing the extraction force of the hood Never extinguish a cooking fire with water Turn the burner off and cover the flame with a lid or a fire blanket The burners and pan supports are hot during and after use Allow all parts to cool before touching them as this can cause serious injury Unattended cooking on a hob with fat o...

Page 32: ...smoke Ignite the burner and heat the oven for about 30 minutes at 200 C to eliminate any residual factory lubricants that might impart unpleasant smells to cooked food Smoke may occur during this procedure Open any windows and turn on mechanical ventilators to help remove the smoke Dual Fuel only Ensure the electricity is connected and switched on Prime the hotplate by switching on the hotplate fo...

Page 33: ...epeat the steps above to turn on the appliance Turning off Turn the control knob clockwise to the 0 position to turn off the burner Always make sure the control knob is in the 0 position when you have finished using the gas burners Do not shut the glass lid when the burners are lit or still warm Use of the electric hotplate if applicable For the exact location of the control knob see Main componen...

Page 34: ...r must remain open when lighting and using the grill If the burner accidentally extinguishes turn the control knob to the 0 position and wait at least 1 minute before re igniting the burner If the burner has not lit within 15 seconds turn the control knob back to the 0 position and release it Wait at least 1 minute and repeat the steps above to turn on the appliance Although the grill heats up qui...

Page 35: ...he appliance use the correct sizes of pans and position them centrally over the burners SOH700 SOH710 Ensure that there is at least a 10mm gap between the pans and the edges of the hob Turn the pans so that the handles do not overhang the front of the appliance Ensure that the flame of the gas burner heats the bottom of the pan not the sides The pans and trays supplied with this appliance are the ...

Page 36: ...s tap and is variable over the range 130 C to 240 C The table overleaf provides a guide to the approximate temperatures at each of the shelf positions with respect to the gas mark setting Good use can be made of the temperature variation between the shelf positions as several dishes requiring different temperatures may be cooked at the same time In this way maximum benefit can be obtained from the...

Page 37: ...oes not spark 12V DC battery is discharged Connections are loose Charge battery Secure connections Control knobs do not function Knobs are mounted incorrectly Install knobs correctly If you cannot solve a problem contact the authorised local Service Centre or Thetford Customer Service in your country Putting in storage Close the gas valve at the gas bottle Dual Fuel only Disconnect the electrical ...

Page 38: ...epted This appliance is designed for 12V DC supply voltage Do not attempt to run the refrigerator on any other voltage or means of supply Build up of dust on the condenser will reduce the performance of the appliance and increase the risk of overheating of the cooling system Have the condenser and cooling fan cleaned by qualified service personnel if you suspect poor performance Never open or dama...

Page 39: ...dication will dim The blue light indicates the refrigerator is still in function For optimal performance switch on the refrigerator 4 hours before placing food Selecting cooling level To select the cooling level Push the temperature setting button and hold it for 1 second Tap the button again to select the desired cooling level 1 to 5 After the temperature setting button is activated you can also ...

Page 40: ... perishable foodstuffs or frozen foods for short periods Never keep carbonated liquids in the freezer compartment The freezer temperature cannot be guaranteed if the refrigerator performs in a vehicle interior temperature below 16ºC Food might defrost Raise the temperature setting to minimal level 4 if you expect vehicle interior temperatures below 20ºC and want to maintain freezing temperature in...

Page 41: ...e Turn off fridge for 1 hour vent the vehicle switch to day mode Fridge is overcooling Temperature setting too high Turn off fridge for 1 hour vent the vehicle switch to day mode Noise is more than in night mode Fridge is in day mode Change to night mode if temperatures are below 30ºC Fridge not cooling compressor runs continuously Go to a service centre Fridge has insufficient cooling Overheat du...

Page 42: ... the handle to open the door Microwave cooking 1 Press the POWER button once and P100 will display and flash 2 Turn the TIMER WEIGHT to select the microwave power P100 P90 P80 P70 P60 P50 P40 P30 P20 P10 and P00 will display in order 3 Press START 30 SEC to confirm 4 Turn the TIMER WEIGHT dial to adjust the cooking time The time setting should be between 0 05 95 00 5 Press START 30 SEC to start th...

Page 43: ...Water Heater on gas only a 12 V d c supply must be connected at all times To operate the Space Heater or Water Heater on electric they must also be connected to a suitable 230V a c supply Space Heater Water Heater Symbol Function Symbol Function Off Off 500W Low 750W Med 1000 Med 1500W High 2000W High Gas On Gas On 750W Gas 2000W Gas 1500W Gas Frost Protection Frost Protection Night Time Setting ...

Page 44: ... icon is illuminated For Gas Electric Operation The Space Heater is equipped with a boost setting which operates at 4kW using gas and electric combined To select Boost Press the Space Heater Function Key until the Boost icon is illuminated To turn the Space Heater Off Press the Space Heater Function Key until Off is illuminated To adjust the temperature Use the temperature control buttons to adjus...

Page 45: ...W and 1500W To select 750W Press the Water Heater Function Key until the 750W icon is illuminated To select 1500W Press the Water Heater Function Key until the 1500W icon is illuminated For Gas Electric Operation For faster water heat up the Water Heater can be operated on both gas and electric To select 750W and Gas Press the Water Heater Function Key until the 750W and gas icon is illuminated To...

Page 46: ...re that there is gas in the bottle and no blockage in the gas line Ensure that propane is used at temperatures below 5 C clear lockout as described 2 Overheat Check the air ducts and vents are not blocked or restricted Whale recommends that you wait at least 5 to 10 minutes to allow the Space Heater to cool before clearing lockout as described 3 Low high voltage supply Minimum operating voltage is...

Page 47: ...OR at least five or more lockout clearing attempts have been unsuccessful Clear lockout by pressing the red Reset Button on the Water Heater as described Whale Water Heater Fault Finding If the Water Heater diagnostic LED is lit as shown Press and together to identify the problem The number of bars that light on the Temperature Gauge indicate the fault code e g 1 bar lit equals fault code 1 2 bars...

Page 48: ...o not normally require cleaning If the surface needs cleaned you must isolate the electric supplies and wipe down with a soft damp cloth only You must not use abrasive cleaning agents Allow to fully dry before reconnecting electrical supplies Whale Heating System Servicing Whale recommends that the Space and Water Heater must be inspected at least annually This must be in accordance with the pract...

Page 49: ...sound coming from your alarm may indicate a defective alarm and it should be returned for service Note Weekly testing is required Nuisance Alarms Smoke alarms are designed to minimise nuisance alarms Cigarette smoke will not normally set off the alarm unless the smoke is blown directly into the alarm Combustion particles from cooking may set off the alarm if the alarm is located close to the cooki...

Page 50: ...ies Replace batteries as the red LED flashes soon as possible Alarm chirps twice every 30 seconds and End of life of the alarm Replace the alarm the red LED flashes twice Alarm chirps every 30 seconds and red Fault Replace the alarm LED flashes every 30 seconds Red LED on and constant tone Malfunction Replace the alarm Loud continuous alarm with the red LED Dangerous levels of CO Follow emergency ...

Page 51: ...sing the test reset button will terminate the alarm If the CO condition that caused the alert in the first places continues the alarm will reactivate If the unit alarms again within six minutes it is sensing high levels of CO which can quickly become a dangerous situation WARNING Activation of the alarm indicates the presence of Carbon Monoxide CO which can kill you Maintenance of your alarm To ke...

Page 52: ...ht ii Then while the rods are depressed push upwards to open the rooflight Midi Heki Rooflight i To open push the large central button Fig 2 ii Whilst depressed slide the bar to the desired position and locate into the stops provided Fig 3 Door Flyscreen The exterior door flyscreen can be opened or closed from both inside and outside of the Campervan and does not restrict door openings When openin...

Page 53: ... to flow simultaneously To adjust the temperature swivel the lever to the left to increase the temperature and to the right to reduce the temperature CAUTION The water temperature could be very high so do not lift the lever with the tap turned to the full left position For winter storage and to prevent frost damage the tap swivel must be left in the centre up position Windows Your new Campervan wi...

Page 54: ...nternal doors such as the wardrobe and table storage locker are fitted with a 2 position button lock Push the button to lock the door and the button should remain flush with the door Push the button again to release and the button should then protrude from the door surface Magnetic Catches Magnetic catches work on contact with the metal plate on the rear of the door Simply close the door until the...

Page 55: ...d keeps the inside of the tank clean Next add approximately 2 litres of water enough to ensure that the bottom of the Waste Holding Tank is covered Far more information on Thetford toilet fluids see last page of this manual Screw the cap back onto the emptying spout and turn back to its original position Note The Emptying Spout Measuring Cap is supplied in the same packaging as this manual WARNING...

Page 56: ...flush water tank g Rotating Emptying Spout h Automatic Pressure Release Vent i Sliding Cover j Removable Mechanism k Vent Plunger l Pull out Handle m Wheels n Blade Openener o Access Door to Waste Holding Tank Optional Features p Electric Blade q Automatic Ventilator r Waste Pump Out System s Waste Holding Tank Multi Level Indicator t Flush Water Tank Level Indicator only if toilet has its own flu...

Page 57: ...roximately 2 flushes Emptying The Waste Holding Tank has a capacity of 18 litres and requires emptying when the red light LED on the toilet control display lights up when the Waste Holding Tank only has capacity for approximately 2 more litres which is no more than two to three further uses Make sure that the blade is closed Open the access door located outside the vehicle pull the safety catch up...

Page 58: ... the seat and lid assembly and pull the round pins inside the assembly outwards from the pin holes After cleaning replace the seat and lid by positioning the round pins in front of the pin holes and push the lid and seat downwards To keep your flush water fresh and to prevent deposits from forming in your toilet bowl add a correct dosage of Aqua Rinse in your flush water tank if present on your to...

Page 59: ...u do not expect to use your Thetford toilet for a long winter period Activate the Control Panel by pressing the flush button Open the blade and press the flush button until water stops flowing into the bowl Close the blade Open the access door on the outside of your campervan and empty the Waste Holding Tank at an authorised waste dump Follow the instructions for cleaning and maintenance To allow ...

Page 60: ...9 33 HOW TO USE YOUR CAMPERVAN S EQUIPMENT ...

Page 61: ...on One should also bear in mind that TV signals diminish considerably beneath trees and reception can be poor or even non existent Wiring connections Band 40 860 MHz Max Gain BI 8 dB BIII 22 dB UHF 26 dB Power supply 220 Vac 12 24 Vdc 1 Cut the antenna cable to the proper length and apply the connector Make sure no wire of the braiding touches the core of the cable 2 Fit the antenna connector into...

Page 62: ...n the vehicle If the vehicle has an additional battery its negative terminal should also be disconnected WARNING Inadequate supply cable connections could result in short circuits with the consequence that cable fires occur the airbag is triggered electronic control devices are damaged electric functions fail indicators brake light horn ignition lights CAUTION Installing the wrong fuse can cause c...

Page 63: ... 36 HOW TO USE YOUR CAMPERVAN S EQUIPMENT HOW TO MAKE UP YOUR BEDS The front double bed is made up by lifting the two side beds up and pulling them together to meet in the centre Campervan Day and Night ...

Page 64: ...9 37 HOW TO USE YOUR CAMPERVAN S EQUIPMENT HOW TO MAKE UP YOUR BEDS Campervan Day and Night N B Turn driver seat 90 degrees anti clockwise to make up front bed ...

Page 65: ...9 38 HOW TO USE YOUR CAMPERVAN S EQUIPMENT ...

Page 66: ...via email If it has not been registered you can easily do it yourself Open the TRACKER registration portal www tracker co uk elddis TRACKER VLU and Campervan VIN Numbers are matched and confirmed with the vehicle model Enter Dealership name from dropdown menu Enter customer details including email address Confirmation sent to customer email One year subscription will begin TRACKER will contact cus...

Page 67: ...10 2 SECURITY ...

Page 68: ...ult your retailer BEFORE attempting to remove any but the slightest scratch Window Blinds Flyscreens To clean the blinds and flyscreens moisten a soft cloth or sponge with a small amount of water and mild soap suds and gently wipe dirt off Allow to dry before retracting failure to do this could result in mildew forming ABS Components To preserve the appearance of all ABS panels and fittings road g...

Page 69: ...sing solution and allowed to stand for the recommended contact time e g Milton for 15 minutes iv The solution should be emptied from the container v The opening of the any container should be cleaned thoroughly with an appropriate pre prepared wipe impregnated with a disinfectant sterilising solution vi External containers should be inverted whilst stored overnight if possible vii Containers must ...

Page 70: ...he waste tank you may require additional toilet fluid Use only Thetford toilet fluid to achieve the best results CAUTIONS Never add toilet fluid directly into toilet bowl Do not use strong household detergents or cleaners that contain chlorine solvents or acid contents High Altitude and Hot Weather Use with large temperature differences and changing heights during driving pressure can start to bui...

Page 71: ...pump should turn off after a few seconds if it is a pressurised system PRE SEASON WATER SYSTEM PREPARATION Remain in your van after the pump has stopped and inspect all the taps and shower heads for leaks You may need to dry them down first to spot any leaks If there is access to the underside of the taps check for water leaks If you find a water leak check the following If there is a water leak c...

Page 72: ...d position including the external shower if fitted User Tip Fully drain empty holding tank and flush tank of toilet in accordance with the manufacturer s instructions Remove shower handset including the external shower if fitted and shake water out Open water heater drain valve and leave open User Tip Ensure the gas is turned off at the bottle Open on board tank drain valve if present and leave op...

Page 73: ...11 6 CARE OF YOUR CAMPERVAN ...

Page 74: ...nd if possible not exposed to gales etc Campervan Covers Covers may be used to protect your new campervan provided that the cover used is of a breathable type Lower the TV antenna and ensure the cover is well tied down to avoid the cover being punctured Your campervan must be ventilated every 4 to 6 weeks if it is to be stored with a cover in place Battery Maintenance Storage Ensure that the leisu...

Page 75: ...12 2 STORAGE ...

Page 76: ...connections Ten year body integrity warranty Elddis products are covered against water ingress damage for 10 years from the original date of purchase for all Elddis fitted components 6 years for subsequent owners from the 1st owners original date of purchase In order to comply with the terms of the above cover the following conditions must be met Reporting a fault In the unlikely event that you ex...

Page 77: ...nly after approved work has been carried out The cost of transporting towing or moving the campervan by any means to or from the place of repair is the responsibility of the owner The Policy is not retrospective and is applicable to 2018 model year campervans onwards No liability will be accepted for any consequential loss damage costs expenses or other claims for compensation arising which were n...

Page 78: ...n years 3 and 6 must be completed on or up to 60 days before the anniversary of the first owners date of purchase and must not exceed this date NON WARRANTY REPAIRS Should you require any replacement parts for your campervan it is necessary that you contact the Retailer or service centre from whom you purchased the campervan or any Elddis approved Retailer and give the following information which ...

Page 79: ...13 4 WARRANTY ...

Page 80: ...rmation Pack WINDOWS Windows are all of a double glazed acrylic construction and the door frames are extruded aluminium INSULATION Elddis campervans are built to comply with grade 3 thermal insulation in accordance with the European Standard BSEN 1645 part 1 This states that an average temperature difference of at least 35ºC between the inside and outside temperatures should be achieved when the o...

Page 81: ...14 2 CAMPERVAN CONSTRUCTION ...

Page 82: ...R WATER HEATER WHALE EXPANSE SINK AND DRAINER THETFORD SPINFLO ARGENT CENTRE SINK OVEN THETFORD TRIPLEX HOB THETFORD TRIPLEX TAPS CARAFAX MIXER TAP 240 120 LIGHTS RECESSED LED DREAM LIGHTING 12V READING LIGHTS DIMATEC LED CONTROL PANELS BCA VEGAS ELECTRICAL FITTINGS BCA C LINE TOILET THETFORD C260S ...

Page 83: ...15 2 EQUIPMENT LIST ...

Page 84: ...16 1 ELECTRICAL DRAWINGS ELECTRICAL DRAWINGS CAMPERVAN ...

Page 85: ...16 2 ELECTRICAL DRAWINGS ...

Page 86: ...that all of the 230V mains electrical equipment may not be operated simultaneously Check fuses battery connections and power supply master light switch Refer to your Retailer for further assistance PLEASE NOTE The internal lights in your campervan will not operate whilst the campervan engine is running Q Where Can I Get Spare Parts For My Campervan A Retailers and service centres will be able to s...

Page 87: ...h The Service I Have Received From My Retailer Service Centre Where Do I Go From Here A We would recommend that you write to your Retailer Service Centre detailing your problems and requirements requesting a response explaining how they will resolve your complaint A copy of your letter can also be forwarded to Elddis Customer Care Department quoting the serial number of your campervan and the name...

Page 88: ... the waste holding tank can be accessed and emptied from outside Control Panel Used as the description for the panel of electrical switches and gauges governing 12V and mains electricity systems Dinette This is a popular style of seating arrangement where two seats or settees face each other across a table Earth Leakage Circuit Breaker ELCB ELCB Earth leakage circuit breaker see residual current d...

Page 89: ... a campervan is level when sited on a pitch It is important for comfort and also to ensure the correct functioning of the fridge and water systems LPG Liquid Petroleum Gas i e butane or propane L Shaped This is a term where the seating area of a campervan is indeed L shaped Mains Hook Up This is a site facility where you can plug into a mains electricity supply Maximum User Payload This is the max...

Page 90: ...eater This is a type of heating equipment for the living quarters Modern units fitted offer gas and mains operation Speed Rating This is the maximum speed at which a tyre may be used as marked on its sidewall SMMT Society of Motor Manufacturers and Traders Torque Wrench A form of spanner used to set nuts and bolts to a specified degree of tightness It is recommended for adjustment of wheel fixings...

Page 91: ...18 4 GLOSSARY ...

Page 92: ...egal or statutory rights as a customer Elddis will not pay any unapproved Service Centre for the undertaking of any warranty work Minimum service requirements The service must be undertaken by suitably qualified personnel A full damp test check should be undertaken and damp readings recorded A service check must be performed to the minimum standards set out below CAMPERVAN ANNUAL SERVICE RECORD It...

Page 93: ...s GAS SYSTEMS Item Condition Hob check operation Oven check operation Grill and fan check operation Fridge check operation Water boiler Check operation Heater check operation APPLIANCES check gas and electric operation Item Condition Water pump pressure switch check operation Taps pipes check operation Water inline filter replace filter where necessary Water system check for leaks Water Tanks if f...

Page 94: ...ition Fire Extinguisher if fitted check it is still within date Fire Blanket if fitted check it is still within date Habitation doors operation FIRE SAFETY Item Condition Doors and windows check all catches are present and operating correctly Blinds and flyscreens check condition and operation Roof check condition of roof Cab seats check condition of the seats and seats belts Floor check condition...

Page 95: ...al service has been carried out in accordance with the manufacturers and NCC recommendations 4th SERVICE DATE RETAILERS STAMP I We certify that an annual service has been carried out in accordance with the manufacturers and NCC recommendations ANNUAL SERVICE RECORD CAMPERVAN MODEL VEHICLE IDENTIFICATION NUMBER YEAR 5th SERVICE DATE RETAILERS STAMP I We certify that an annual service has been carri...

Page 96: ...rtify that an annual service has been carried out in accordance with the manufacturers and NCC recommendations 10th SERVICE DATE RETAILERS STAMP I We certify that an annual service has been carried out in accordance with the manufacturers and NCC recommendations 12th SERVICE DATE RETAILERS STAMP I We certify that an annual service has been carried out in accordance with the manufacturers and NCC r...

Page 97: ...certify that an annual service has been carried out in accordance with the manufacturers and NCC recommendations 18th SERVICE DATE RETAILERS STAMP I We certify that an annual service has been carried out in accordance with the manufacturers and NCC recommendations 20th SERVICE DATE RETAILERS STAMP I We certify that an annual service has been carried out in accordance with the manufacturers and NCC...

Page 98: ...nsfer of ownership must be made within the first three months of any change of legal ownership in order for the warranty cover to remain valid Erwin Hymer Group UK Limited Customer Care Delves lane Consett County Durham DH8 7PE www elddis co uk This form is also available for you to print from our web site NOTIFICATION OF CHANGE OF OWNERSHIP Previous owner details if known Name Address Post code E...

Page 99: ...20 2 CHANGE OF OWNERSHIP ...

Page 100: ...lternatively please complete the attached form and post to us Erwin Hymer Group UK Limited Customer Care Delves Lane Consett County Durham DH8 7PE www elddis co uk NOTIFICATION OF CHANGE TO NAME AND ADDRESS Previous details Name Address Post code Email New details Name Address Post code Daytime telephone number Date of purchase Email Details of your Campervan Range Model Vehicle identification num...

Page 101: ...21 2 CHANGE OF ADDRESS ...

Page 102: ...v Systems 6 1 Connecting To Mains Supply 6 1 Disconnecting Mains Supply 6 2 Generator Charger 6 1 Mains Supply 6 1 Overseas Electrical Connection 6 2 Power Supply Charger 6 1 Equipment list 15 1 INDEX G Gas 6 3 Connection 6 3 Regulator 6 3 Gas Safety Advice 7 1 Generators Charger 8 1 Glossary 18 1 I Insulation 14 1 L Levelling 5 1 Loading 3 1 M Mains Unit 8 1 Campervan Construction Main Components...

Page 103: ...Ltd Tel 01332 549278 MY2019 Ref 21642 S Safety general 2 1 Security 10 1 Service records 19 4 Site Regulations 5 1 Storage Long Term Winter 12 1 T Taps 9 26 Toilet Thetford C260 9 28 V Ventilation 2 2 W Water System 6 4 Windows 9 26 Wiring diagram 16 1 ...

Page 104: ...is guide are intended to give a general idea of the caravan Changing market and supply situations may prevent the manufacturer from maintaining the exact specifications and details in this handbook and we therefore reserve the right to alter specifications and materials as conditions demand Retailers are independent of the manufacturer and have absolutely no authority to bind the manufacturer by a...