16-1
GENERAL QUESTIONS
GENERAL QUESTIONS
Q: Where Can I Obtain Your Latest
Brochure?
A: Our latest brochures are available from
Approved Retailers or can be viewed and
printed from our website www.elddis.co.uk. A
request form can also be completed should
you wish to receive a printed copy of our
latest brochures.
Q: Why Is the Handbook Not Specific To
My Model?
A: Many of the components used in the
manufacture of our campervans are identical
throughout our model ranges, so we produce
a generic handbook, which covers all models
manufactured within a range for that season.
If the literature supplied with your campervan
does not answer your question then please
contact your Retailer for further assistance.
Q. I Require Technical Or Other
Information, Who Can Help Me?
A. The majority of information you require is
available through your Elddis Retailer.
Q - Can You Tell Me The Second Hand
Price Of My Campervan?
A - As a manufacturer we are not involved in
the second hand market. You should contact
a Retailer. They should be able to give some
indication of market value.
Q: Can I Fit A Bicycle Rack To My
Campervan?
A: It may be possible to fit a bike rack, please
contact your retailer for more information.
Q: My Interior Lights Are Not Working,
What Do I Do?
A: It is possible that all of the 230V mains
electrical equipment may not be operated
simultaneously. Check fuses, battery
connections and power supply (master light
switch). Refer to your Retailer for further
assistance.
PLEASE NOTE:
The internal lights in your
campervan will not operate whilst the
campervan engine is running.
Q: Where Can I Get Spare Parts For My
Campervan?
A: Retailers and service centres will be able
to source most parts you require. For details
of your nearest Elddis Retailer please refer to
our Find A Retailer section on our website, or
call 0371 964 2113 for assistance.
Q. How Many Years Will Spare Parts Be
Available For My Campervan?
A. Elddis will endeavour to supply spare parts
for a campervan, for at least 8 years from
new.
Q. Why Don’t You Stock Parts At The
Elddis Factory?
A. Due to the volume of models we produce it
is not possible for us to maintain stock levels
of every individual component used in our
manufacturing process. We do stock
commonly requested items, but some items
must be made to order
Q. What If The Parts Are No Longer
Available?
A. Where an original part is no longer
available, whenever possible we will suggest
a suitable alternative if it is available.
Q: Who Can Service My Campervan ?
A: Your supplying Retailer is obliged to
undertake your warranty work. However, any
Elddis Approved / Service Centre, can
undertake the work, but this is at their
discretion. We will also accept services
completed by a NCC approved company, but
they will not be able to undertake warranty
work if they are not approved by Elddis
Q. I Am Having Trouble Booking My
Campervan in For Its Service, In Line With
The Requirements. What Timescale Is
Acceptable?
A. Please refer to the warranty section for the
terms and conditions of servicing. We would
recommend that you plan your services in
advance in order to meet the requirements.
Summary of Contents for Autoquest 2021
Page 10: ...4 2 MOTORWAY HANDLING ...
Page 12: ...5 2 ARRIVING ON SITE ...
Page 20: ...7 4 GAS SAFETY ADVICE ...
Page 24: ...8 4 ELECTRICAL SYSTEM MAINS UNIT CAMPERVAN ...
Page 67: ...9 43 HOW TO USE YOUR CAMPERVAN S EQUIPMENT ...
Page 72: ...9 48 HOW TO USE YOUR CAMPERVAN S EQUIPMENT HOW TO MAKE UP YOUR BEDS Campervan Day and Night ...
Page 76: ...10 2 SECURITY ...
Page 82: ...12 2 STORAGE ...
Page 86: ...13 4 WARRANTY ...
Page 88: ...14 2 CAMPERVAN CONSTRUCTION ...
Page 89: ...15 1 ELECTRICAL DRAWINGS ELECTRICAL DRAWINGS CAMPERVAN ...
Page 90: ...15 2 ELECTRICAL DRAWINGS ...
Page 96: ...17 4 GLOSSARY ...
Page 104: ...19 2 CHANGE OF OWNERSHIP ...
Page 106: ...20 2 CHANGE OF ADDRESS ...