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19
WARRANTY
WARRANTY TERMS & CONDITIONS (INTERNATIONAL)
This warranty as outlined below solely covers distributors of the Optimum range of
products. Please contact your distributor for full product warranty.
Effective as of 1st January 2014
1.
Optimum® warranties this product against defects in materials and
workmanship for a period of 1 year from the original date of purchase when used
in accordance with the accompanying instruction manual.
2.
Any warranties exceeding this standard period are offered as extended terms by
the selling distributor and claimable only though that provider.
3.
Defects that occur within this manufacturer’s warranty period, under normal
use and care will be repaired or replaced at our discretion only if the selling
distributor is unable to do so. This is done solely at our option with no charge
for parts. This warranty does not extend to accessories included or purchased
separately. Replacements can be offered for major faults as determined by your
distributor and at their own discretion.
4.
In the event that the goods requiring repair are under warranty, and this
distributor is unable to provide the repairs; the customer is responsible for any
freight charges to or from Optimum® (or their approved service provider).
5.
Whilst in transit the goods are at the owner’s risk and any further damage during
this transportation is not covered under warranty.
6.
Customers should ensure that the product being returned is properly packaged
so as to ensure that no damage occurs to the product during transit. To be able
to process the warranty claim ensure you have included an explanation of any
problem. Optimum® will not fault-find and will only repair described faults as
covered under warranty.
7.
This full warranty is void if this product has been subject to abuse, negligence,
accident, alteration, failure to follow operating instructions, or the product has
been exposed to abnormal or extreme conditions.
