3
1/10 ElEctric Stadium truck
EN
Warranty Period
Exclusive Warranty- Horizon Hobby, Inc., (Horizon) warranties that the Products purchased
(the “Product”) will be free from defects in materials and workmanship for a period of 3
(three) years from the date of purchase by the Purchaser.
Limited Warranty
Horizon reserves the right to change or modify this warranty without notice and
disclaims all other warranties, express or implied.
(a) This warranty is limited to the original Purchaser (“Purchaser”) and is not transferable.
REPAIR OR REPLACEMENT AS PROVIDED UNDER THIS WARRANTY IS THE EXCLUSIVE
REMEDY OF THE PURCHASER. This warranty covers only those Products purchased from
an authorized Horizon dealer. Third party transactions are not covered by this warranty.
Proof of purchase is required for all warranty claims.
(b) Limitations- HORIZON MAKES NO WARRANTY OR REPRESENTATION, EXPRESS
OR IMPLIED, ABOUT NON-INFRINGEMENT, MERCHANTABILITY OR FITNESS FOR A
PARTICULAR PURPOSE OF THE PRODUCT. THE PURCHASER ACKNOWLEDGES THAT
THEY ALONE HAVE DETERMINED THAT THE PRODUCT WILL SUITABLY MEET THE
REQUIREMENTS OF THE PURCHASER’S INTENDED USE.
(c) Purchaser Remedy- Horizon’s sole obligation hereunder shall be that Horizon will, at
its option, (i) repair or (ii) replace, any Product determined by Horizon to be defective. In
the event of a defect, these are the Purchaser’s exclusive remedies. Horizon reserves
the right to inspect any and all equipment involved in a warranty claim. Repair or
replacement decisions are at the sole discretion of Horizon. This warranty does not cover
cosmetic damage or damage due to acts of God, accident, misuse, abuse, negligence,
commercial use, or modification of or to any part of the Product. This warranty does not
cover damage due to improper installation, operation, maintenance, or attempted repair
by anyone other than Horizon. Return of any Product by Purchaser must be approved in
writing by Horizon before shipment.
damage limits
HORIZON SHALL NOT BE LIABLE FOR SPECIAL, INDIRECT OR CONSEQUENTIAL
DAMAGES, LOSS OF PROFITS OR PRODUCTION OR COMMERCIAL LOSS IN ANY WAY
CONNECTED WITH THE PRODUCT, WHETHER SUCH CLAIM IS BASED IN CONTRACT,
WARRANTY, NEGLIGENCE, OR STRICT LIABILITY. Further, in no event shall the liability
of Horizon exceed the individual price of the Product on which liability is asserted. As
Horizon has no control over use, setup, final assembly, modification or misuse, no liability
shall be assumed nor accepted for any resulting damage or injury. By the act of use, setup
or assembly, the user accepts all resulting liability.
If you as the Purchaser or user are not prepared to accept the liability associated with the
use of this Product, you are advised to return this Product immediately in new and unused
condition to the place of purchase.
Law: These Terms are governed by Illinois law (without regard to conflict of law
principals).
WARRANTY SERVICES
Questions, assistance, and repairs
Your local hobby store and/or place of purchase cannot provide warranty support or
repair. Once assembly, setup or use of the Product has been started, you must contact
Horizon directly. This will enable Horizon to better answer your questions and service
you in the event that you may need any assistance. For questions or assistance, please
direct your email to productsupport@horizonhobby.com, or call 877.504.0233 toll free to
speak to a Product Support representative. You may also find information on our website
at www.horizonhobby.com.
inspection or repairs
If this Product needs to be inspected or repaired, please use the Horizon Online Repair
Request submission process found on our website or call Horizon to obtain a Return
Merchandise Authorization (RMA) number. Pack the Product securely using a shipping
carton. Please note that original boxes may be included, but are not designed to
withstand the rigors of shipping without additional protection. Ship via a carrier that
provides tracking and insurance for lost or damaged parcels, as Horizon is not responsible
for merchandise until it arrives and is accepted at our facility. An Online Repair Request
is available at www.horizonhobby.com http://www.horizonhobby.com under the Repairs
tab. If you do not have internet access, please contact Horizon Product Support to obtain
a RMA number along with instructions for submitting your product for repair. When
calling Horizon, you will be asked to provide your complete name, street address, email
address and phone number where you can be reached during business hours. When
sending product into Horizon, please include your RMA number, a list of the included
items, and a brief summary of the problem. A copy of your original sales receipt must be
included for warranty consideration. Be sure your name, address, and RMA number are
clearly written on the outside of the shipping carton.
Notice:
Do not ship batteries to Horizon. If you have any issue with a battery, please
contact the appropriate Horizon Product Support office.
Warranty inspection and repairs
To receive warranty service, you must include your original sales receipt
verifying the proof-of-purchase date. Provided warranty conditions have been met, your
Product will be repaired or replaced free of charge. Repair or replacement decisions are
at the sole discretion of Horizon.
Non-Warranty repairs
Should your repair not be covered by warranty the repair will be completed and
payment will be required without notification or estimate of the expense unless
the expense exceeds 50% of the retail purchase cost.
By submitting the item for
repair you are agreeing to payment of the repair without notification. Repair estimates
are available upon request. You must include this request with your repair. Non-warranty
repair estimates will be billed a minimum of ½ hour of labor. In addition you will be billed
for return freight. Horizon accepts money orders and cashiers checks, as well as Visa,
MasterCard, American Express, and Discover cards. By submitting any item to Horizon
for inspection or repair, you are agreeing to Horizon’s Terms and Conditions found on our
website under the Repairs tab.
Notice:
Electronics and engines requiring inspection or repair should be shipped to the
following address:
Horizon Service Center4105 Fieldstone Road Champaign, Illinois 61822, USA
All other Products requiring warranty inspection or repair should be shipped to the
following address:
Horizon Product Support4105 Fieldstone Road Champaign, Illinois 61822, USA
Please call 877-504-0233 with any questions or concerns regarding this product
or warranty.
warranTy and repair poliCy
ConTaCT informaTion
Country of
Purchase
Horizon Hobby
Address
Phone Number / Email Address
United States of
America
Horizon Service Center
4105 Fieldstone Rd
Champaign, Illinois
61822 USA
877-504-0233
productsupport@horizonhobby.com
United Kingdom
Horizon Hobby Limited
Units 1-4 Ployters Rd
Staple Tye
Harlow, Essex
CM18 7NS
United Kingdom
+44 (0) 1279 641 097
sales@horizonhobby.co.uk
Germany
Horizon Technischer
Service
Hamburger Str. 10
25335 Elmshorn
Germany
+49 4121 46199 66
service@horizonhobby.de
France
Horizon Hobby SAS
14 Rue Gustave Eiffel
Zone d’Activité du Réveil Matin
91230 Montgeron
+33 (0) 1 60 47 44 70
