ElectroFlip iTrack 2.0, User Manual

Page 1: ... in order to protect your family and valued assets 24 hours a day seven days a week All information and instructions included in this manual are current as of April 2017 However due to the fluid nature of advancing technology some characteristics may change or need modifications in the future Should you encounter any problems or have any further questions about your purchase please visit our websi...

Page 2: ...0 Receive Absolute Address 11 GPS Drift Suppression 11 Location Based Service LBS 11 Check iTrack2 Status 12 Check IMEI 12 Setting the Time Zone of Your Tracker 12 Monitor Sound Surveillance Mode 12 Data Logging 13 Data Loading GPRS Mode Only 14 Hardware Reset 14 Sleep Mode 14 Setup Monitor Center Number 16 Alarm Functions and Setup 16 Geo Fence 16 Multi Area Management 17 Movement Alarm 18 Over s...

Page 3: ...temperature which is outlined in the Product Specification Overheating or over cooling this device can lead to electronic circuit damage Handling the device Do not vibrate or shake the device violently Other Chemicals Do not use harsh chemicals cleaning solvents or strong detergents to clean the unit Just use a clean dry cloth to wipe the product Do not paint the unit as this may cause some foreig...

Page 4: ...This document is a property of ElectroFlip LLC www ElectroFlip com No unauthorized reproduction is allowed 4 NOTE The USB port is simply a secondary charging port ...

Page 5: ... to 85 C EXT Power DC 12V 24V Operation Temperature 20 C to 65 C Battery 3 7V 6000mA h Polymer Battery Humidity 5 95 non condensing QUICK START GUIDE SIM CARD This device requires a standard size unlocked prepaid GSM SIM card in order to work You can use a T Mobile SIM Card which is available from your local T Mobile wireless stores or wireless store reseller s or online the link below https prepa...

Page 6: ...ized by the tracker 5 You gently popped out the CORRECT SIZE illustrated above card The sim card plastic holder comes in three cutout sizes only one is correct 6 The sim card is correctly installed in the correct direction as described below HOW TO INSTALL SIM CARD To install the SIM card to the iTrack 2 0 please open the waterproof sealant and insert the SIM card as shown on the picture on the ri...

Page 7: ... LED lights will then flash once indicating the unit is turned ON Then leave the tracker outdoor for 5 10 minutes to allow the tracker to establish GSM and GPS connection 2 Call the nominated number of the SIM card inserted in the tracker The line would ring then disconnects Right after it disconnect you will receive a text message containing the coordinates of the current location of the device I...

Page 8: ...s Reply password OK Note The new password must be 6 digits or the tracking unit will not recognize the change Make a note of your new password as well in case you forget it Without the correct password you cannot make any new changes to the device including resetting the password ADD DELETEAUTHORIZATION An authorized phone number can be used to track control setup alarms and configuring the settin...

Page 9: ... hang up the call and respond with a real time location as shown on the right NOTE When the GPS signal is lost the SMS reply will include the last known latitude and longitude position Make sure to note the time stamp on the SMS to ensure that the position is still current AUTOMATIC TRACKING Automatic tracking or auto tracking is a tracking report s position information in a defined undefined inte...

Page 10: ...d space distance Text Message distance123456 0050 it means distance is 50 meters Reply Distance ok NOTE Distance must be in 4 digits Arabic numbers You can also set this function through the web server GPRS server Just set the time interval first then the distance interval Once set the tracker will locate upon the time and distance CancellingAuto Tracking Send the text message containing Message F...

Page 11: ...xt Message address123456 Reply No 113 Nantou Guankou 2nd Rd Nashan District Shenzhen Guangdong China GPS DRIFT SUPPRESSION This function is deactivated by default When activated the GPS data stops updating if vehicle is not moving and latitude and longitude are keep the same GPS data updates automatically when vehicle starts to move To activate this function send text message containing Message Fo...

Page 12: ...Equipment Identity number of your tracking unit send a text message containing Message Format imei password Text Message Command imei123456 Reply 15 digit IMEI number SETTING THE TIME ZONE OF YOUR TRACKER Different countries as well as different state in the US observe different time zones If you do not know your specific time zone please search it through Google before configuring this setting Th...

Page 13: ...o sent to the authorized numbers For GPRS once online you would need to load the logged tracking data to the GPRS server via text message See Data Load for instructions You can also set the tracker to log tracking data at a particular interval To setup this feature send a text message containing Message Format save intervals time tracking times n password Text Message save030s005n123456 Reply save...

Page 14: ...ing data of October 02 2014 Reply load ok HARDWARE RESET To reset the GSM and GPS modules of the device send a text message containing Message Format reset password Text Message reset123456 Reply reset ok SLEEP MODE The sleep mode can save the device s power and extend its standby time Make sure that no alarms alerts have been configured on the tracker before setting this mode Sleep by Time When t...

Page 15: ... Message sleep123456 deepshock Reply sleep deepshock ok Scheduled Wake at Specific Time GPRS Mode Only This feature is intended only if you plan to operate the device in GPRS mode The device will awaken on its own at a given time or according to schedule When this feature is activated the GPS module will shut off as well as the LED lights To activate this feature send a text message containing the...

Page 16: ...end alarms to web based online system Below are the list of alarm functions and how to set them up on the tracker GEO FENCE This alarm restricts the movement of the vehicle where the tracker is attached to within a district When the vehicle goes out of the specified area the tracking device will send text message SMS to the authorized phone numbers To setup the function follow the steps below 1 Le...

Page 17: ...eas Message Format noarea password space areaname Text Message noarea123456 school Reply noarea ok Rename and Set Distance MessageFormat rename password spaceold name new name distanceM Text Message rename123456 area01 school 800M Reply rename ok NOTE Name must not be repeated and area must not cover each other Activate Multi Area Management Message Format area password space on Text Message area1...

Page 18: ...monitor the speed and to trigger an alarm if the speed exceeds the defined speed limit you programmed The speed alarm may be triggered by changes in the GPS signal reception even without a real move of the tracking device Due to this it is recommended not to set the speed limit below 30km h To setup this alarm send a text message containing Message Format speed password space speed Text Message sp...

Page 19: ...d Text Message noshock123456 NOTE Shock sensor detects vibration once in every 3 minutes It will start to detect the second shock 3 minutes after the first alarm Shock Sensor Sensitivity Configuration The sensitivity of the built in shock sensor has three different level and they are as follows First Level Alarm will be triggered after the device detects slight vibration To activate send text mess...

Page 20: ... sends text message power alarm latitude longitude to authorized numbers every 3 minutes when external power is cut off To activate this alarm send text message containing extpower password space on To deactivate send text message containing extpower password space off GPS BLIND SPOT ALARM This alarm is deactivated by default but when activated the tracker will send a text message no gps last vali...

Page 21: ...name and password involving GPRS login are not always necessary For countries requiring user name and password please check with your service provider for this information if you do not know If you know your user name and password set it up by sending a text message containing Message Format up password space user space password Text Message up123456 jonnes 666666 Reply user password ok NOTE 12345...

Page 22: ...antages please click the FAQ link http help electroflip com article 124 html LESS GPRS TRAFFIC GPRS Mode Only Tracker will change to less GPRS traffic mode after parking for 10 minutes The GPRS will disconnect and will re connect when alarm is triggered or when you start driving To activate this alarm send text message containing Message Format less gprs password space on Text Message less gprs123...

Page 23: ...7 686 7495 1 The device fails to turn on Possible Cause The battery is dead or the unit is switched OFF Possible Solution Charge the battery overnight ensure the power adapter s light is illuminated while charging While charging switch the unit OFF away from the USB port 2 The device is not getting any GSM Signal Possible Cause GSM Antenna is not connected properly Or SIM card is not properly inst...

Page 24: ...arch for a signal Or turn off the device and remove the SIM card Leave the SIM card out of the device and charge the device When fully charge insert the SIM card and check if the signal is good by sending the command check password http help electroflip com article 188 html 7 GPRS Connecting fail Possible Cause APN IP address and port may be wrong GPRS is not active yet or no credit for the SIM ca...

Page 25: ...aps google com maps Another web application that you can use to turn coordinates to a physical address All information and instructions included in this manual are current as of April 2017 However due to the fluid nature of advancing technology some characteristics may change or need modifications in the future Should you encounter any problems or have any further questions about your purchase ple...