Electrolux 38TCIO, User Manual

Guarantee/Customer Serv-
ice

Great Britain

Standard guarantee conditions

We, AEG, undertake that if within 12 months of the 
date of the purchase this AEG appliance or any 
part thereof is proved to be defective by reason 
only of faulty workmanship or materials, we will, at 
our discretion repair or replace the same FREE OF 
CHARGE for labour, materials or carriage on con-
dition that:
•

The appliance has been correctly installed and 
used only on the electricity or gas supply stat-
ed on the rating plate.

•

The appliance has been used for normal do-
mestic purposes only, and in accordance with 
the manufacturer's operating and mainte-
nance instructions.

•

The appliance has not been serviced, main-
tained, repaired, taken apart or tampered with 
by any person not authorised by us.

•

All service work under this guarantee must be 
undertaken by a Service Force Centre.  Any 
appliance or defective part replaced shall be-
come the Company's property.

•

This guarantee is in addition to your statutory 
and other legal rights.

•

Home visits are made between 8.30am and 
5.30pm Monday to Friday. Visits may be avail-
able outside these hours in which case a pre-
mium will be charged.

Exclusions

This guarantee does not cover:
•

Damage or calls resulting from transportation, 
improper use or neglect, the replacement of 
any light bulbs or removable parts of glass or 
plastic.

•

Costs incurred for calls to put right an appli-
ance which is improperly installed or calls to 
appliances outside the United Kingdom.

•

Appliances found to be in use within a com-
mercial environment, plus those which are 
subject to rental agreements.

•

Products of AEG manufacture which are not 
marketed by AEG.

European Guarantee

www.electrolux.com

This appliance is guaranteed by Electrolux in 
each of the countries listed at the back of this 
user manual, for the period specified in the appli-
ance guarantee or otherwise by law.  If you move 
from one of these countries to another of the 
countries listed below the appliance guarantee 
will move with you subject to the following qual-
ifications:-

•

The appliance guarantee starts from the date 
you first purchased the appliance which will 
be evidenced by production of a valid pur-
chase document issued by the seller of the 
appliance.

•

The appliance guarantee is for the same pe-
riod and to the same extent for labour and 
parts as exists in your new country of resi-
dence for this particular model or range of 
appliances.

•

The appliance guarantee is personal to the 
original purchaser of the appliance and can-
not be transferred to another user.

•

The appliance is installed and used in ac-
cordance with instructions issued by Elec-
trolux and is only used within the home, i.e. is 
not used for commercial purposes.

•

The appliance is installed in accordance with 
all relevant regulations in force within your 
new country of residence.

The provisions of this European Guarantee do 
not affect any of the rights granted to you by law.

p

t

b

Albania 

+35 5 4 261 450 

Rr. Pjeter Bogdani Nr. 7 Tirane 

Belgique/België/
Belgien 

+32 2 363 04 44 

Bergensesteenweg 719, 1502 Lembeek 

Èeská republika

+420 2 61 12 61 12

Budìjovická 3, Praha 4, 140 21

Danmark

+45 70 11 74 00

Sjællandsgade 2, 7000 Fredericia

Deutschland

+49 180 32 26 622

Muggenhofer Str. 135, 90429 Nürnberg

Eesti

+37 2 66 50 030

Mustamäe tee 24, 10621 Tallinn

32

 electrolux 

guarantee/customer service