7
TROUBLESHOOTING
GUIDE
PROBLEM
Freezer does not run.
*
Freezer is plugged into a circuit that
has a ground fault interrupt.
*
Use another circuit. If you are unsure about the outlet,
have it checked by a certified technician.
*
Temperature control is in the "OFF"
position.
*
See Thermostat Setting.
*
Freezer may not be plugged in, or
plug may be loose.
*
Ensure plug is tightly pushed into outlet.
*
House fuse blown or tripped circuit
breaker.
*
Check/replace fuse with a 15 amp time delay fuse.
Reset circuit breaker.
*
Power outage
*
Check house lights. Call local Electric Company.
Freezer runs too much or
too long.
*
Room or outside weather is hot.
*
It's normal for the freezer to work harder under these
conditions.
*
Freezer has recently been
disconnected for a period of time.
*
It takes 24 hours for the freezer to cool down
completely.
*
Large amount of warm or hot food
have been stored recently.
*
Warm food will cause freezer to run more until the
desired temperature is reached.
*
Lid is opened too frequently or kept
open too long.
*
Warm air entering the freezer causes it to run more.
Open the lid less often.
*
Temperature control is set too low.
*
Turn control knob to a warmer setting. Allow several
hours for the temperature to stabilize.
*
Freezer gaskets are dirty, worn,
cracked or poorly fitted.
*
Clean or change gasket. Leaks in the lid seal will
cause freezer to run longer in order to maintain
desired temperature.
*
MaxFreeze switch is "ON".
*
Deactivate MaxFreeze switch.
Interior freezer temperature
is too cold.
*
Temperature control is set too low.
*
Turn control knob to a warmer setting. Allow several
hours for the temperature to stabilize.
*
MaxFreeze switch is "ON".
*
Deactivate MaxFreeze switch.
Interior freezer temperature
is too warm.
*
Temperature control is set too
warm.
*
Turn control knob to a colder setting. Allow several
hours for the temperature to stabilize.
*
Lid is opened too frequently or kept
open too long.
*
Warm air entering the freezer causes it to run more.
Open the lid less often.
*
Large amount of warm or hot food
have been stored recently.
*
Wait until the freezer has had a chance to reach its
selected temperature.
*
Freezer has recently been
disconnected for a period of time.
*
Freezer requires 24 hours to cool down completely.
Freezer external surface
temperature is warm.
*
The external freezer walls can be
as much as 30ºF warmer than room
temperature.
*
This is normal while the compressor works to transfer
heat from inside the freezer cabinet.
Louder sound levels
whenever freezer is on.
*
Modern freezers have increased
storage capacity and more stable
temperatures. They require heavy
duty compressors.
*
This is normal. When the surrounding noise level is
low, you might hear the compressor running while it
cools the interior.
Louder sound levels when
compressor comes on.
*
Freezer operates at higher
pressures during the start of the ON
cycle.
*
This is normal. Sound will level off or disappear as
freezer continues to run.
Popping or cracking sound
when compressor comes
on.
*
Metal parts undergo expansion and
contraction, as in hot water pipes.
*
This is normal. Sound will level off or disappear as
freezer continues to run.
SOUND AND NOISE
CAUSE
CORRECTION
Before calling for service, review this list. It may save you time and expense. This list includes
common occurrences that are not the result of defective workmanship or materials in this
appliance.
FREEZER OPERATION
