Electrolux EBB2800, User Manual

12 

If you think something may be wrong with your 
refrigerator, you can carry out some easy checks 
before calling for service. You may locate the 
problem, sparing yourself from inconvenience, saving 
time and money.

Problem

Solution

When your 
appliance is not 
operating

•  Check that the power cord is plugged into the 

power outlet properly and that the outlet is 

switched ‘ON’.

•  Try running another appliance from the power 

outlet. If no power is coming from the outlet 

you may have blown a fuse or tripped a circuit 

of your household  

power supply.

•  Try adjusting the temperature control to a 

slightly “colder” position.

•  It is normal for the freezer fan NOT to operate 

during the automatic defrost cycle, or for a 

short time after the appliance is switched on.

When there 
is refrigerator/
freezer noise

Modern refrigerators/freezers with increased 

storage capacity use high speed compressors. 

These can provide a seemingly high level of 

sound which is quite normal. Normal operational 

sounds include:

•  Occasional gurgling, similar to water boiling.

•  Air flow noise (air circulates because of a  

small fan).

•  A popping noise heard during automatic defrost.
Other strange sounds may mean that you need 

to check and take action. For example, noises 

may mean that:

• The cabinet is not level.

• The floor is uneven or weak.

• Bottles are badly placed and rattling.

•  There are vibrations from an object on top of or 

behind or beside the refrigerator.

•  The back of the refrigerator cabinet is touching 

the wall.

Remember it is quite normal for noise to seem 

louder when the refrigerator starts operating, or 

during quieter periods such as night time.

When 
temperature is 
hot/warm on 
the outside and 
rear side of the 
fridge

In normal operation, the fridge transfers heat 

from inside to outside of the cabinet. It is normal 

for the side and rear of the fridge to feel warm/

hot while operating. This will be more noticeable 

during start up and hot ambient conditions.

Problem

Solution

If there are 
odours inside 
the appliance

• The interior may need cleaning.
• Some foods produce odours.
•  Some containers and wrapping can cause 

odours.

•  Ask yourself if the odour started about  

the same time you started storing something 

unusual.

When the 
motor seems to 
run more than 
expected

Your new appliance provides you with large 

capacities in both the refrigerator section and 

the separate freezer. It is normal for the motor to 

operate frequently. However, to keep operation 

to a minimum, check the following:

•  Are doors kept open too long or too often?

•  Are controls set too cold? Refer to page 8 

“Controlling temperature”.

•  Have large amounts of warm food just recently 

been stored? Summer, festive seasons and 

holidays usually mean a lot more work for  

your appliance.

•  If the day is hot or the room is very warm, the 

appliance will need to run more than normal.

•  The appliance will run more than normal just 

after you install it or when it has been turned 

off for a long time.

If the 
temperature in 
the refrigerator 
is too warm

•  Check that the appliance has enough 

clearance at the sides, back and top. Refer to 

page 5 “Installing your new appliance”.

•  Refer to page 8 “Controlling temperature”.
•  You may have kept the door open too long or 

too frequently.

•  Food containers or packaging may be holding 

a door open.

If the 
temperature in 
the refrigerator 
is too cold

•  Refer to page 8 “Controlling temperature”.
•  Increase the temperature to avoid high energy 

consumption.

If heavy frosting 
occurs in the 
freezer

Make sure you fully close the freezer and fridge 

doors. If the doors are left partly open a heavy 

frost will coat the inside of the freezer. If a frost 

develops, remove it. Take care to properly close 

the doors and the frost will not reoccur.

If water drips 
on the floor

The defrost water tray, (located on the 
compressor at the back of the cabinet), may not 
be properly positioned, or the drain tube may not 
be properly positioned to direct water into this 
tray. You may need to pull the refrigerator away 
from the wall to check the tray and tube.

If you still require service

If you have a problem, and the problem persists after  
you have made the checks mentioned above, contact  
your nearest Electrolux approved Service Centre or the 
dealer you bought the refrigerator from. Be ready to  
quote the model number, 9-digit PNC and 8-digit  
serial number, which is stated on the label inside the 
refrigerator compartment.

TROUBLESHOOTING