TROUBLESHOOTING
Appliance does not operate at desired temperature
In a modern frost free refrigerator / freezer, cold air is circulated around the various compartments through air vents
using a high efficiency fan.
Concern
What to do
Refrigerator is too warm.
Ensure food is allowed to cool before placing inside the refrigerator.
Ensure the appliance is set up as per instructions on page 11.
Ensure that contents are not obstructing the cooling vents.
Ensure the door is not held open or is being opened too frequently.
Freezer is too warm.
Adjust temperature to a colder setting.
Ensure food is allowed to cool before placing inside the freezer.
Ensure the appliance is set up as per instructions on page 11.
Ensure that contents are not obstructing the cooling vents.
Ensure the door is not held open or is being opened too frequently.
Food is freezing in the
refrigerator.
Adjust temperature to a warmer setting.
Ensure that fruit and vegetables are stored in the crisper. Items with a high water content
should not be placed near the cooling vents.
Unable to change temperature
settings.
Refer to function guide in Controlling Your Refrigerator.
Ensure that user interface is in "awake" mode before trying to adjust temperature settings.
Appliance noise
Your new refrigerator may make sounds that your old one didn’t make. Because the sounds are new to you, you
might be concerned about them. Most of the new sounds are normal. Hard surfaces, like the floor, walls and
cabinets, can make the sounds seem louder than they actually are. The following describes the kinds of sounds and
what may be making them.
Concern
What to do
Motor noise (compressor).
Nothing. This is normal as your new refrigerator uses a variable speed compressor and fan that
at start up and on warm days runs at a high speed to provide additional cooling.
When less cooling is required the compressor and fan will run at a lower speed Note that
the compressor noise may seem louder at the start of the on cycle.
A clicking noise heard just before the
compressor starts.
Nothing. This is normal as your new refrigerator has an automatic switching action of the
temperature control, turning the compressor on and off.
Occasional gurgling, similar to
water boiling.
Nothing. As each refrigeration cycle ends, you may hear a gurgling sound due to the refrigerant
flowing in your refrigerator system.
Airflow noise.
Nothing, this is normal as your new refrigerator uses high efficiency fans to circulate air. Fan speed
and noise may increase during periods of heavy usage or hot weather.
Rattling and other noises.
Ensure that the cabinet is level and stable, refer to Installation Instructions on page 11.
Check the surrounds of the appliance to ensure there is nothing touching or placed on top of
the appliance.
Ensure that contents of the appliance are not placed in such a way that they are vibrating
(such as bottles).
Crisper Operation
Concern
What to do
Excess moisture build up in crisper.
It is
normal for there to be some moisture
and humidity in the crisper bin.
Ensure that the crisper is not over packed.
Adjust crisper humidity slides.
Crisper bin can not be removed.
Position cabinet so that the door can be fully opened.
Freezing items in the crisper.
Adjust temperature to a warmer setting.
GENERAL INFORMATION (CONTINUED)
If crisper bin interferes with the door bins, remove door bins before removing crisper.
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