Problem
Possible cause
Solution
The lid gaskets are dirty or
sticky.
Clean the lid gaskets.
Food packages are block-
ing the lid.
Arrange the packages in
the right way, see the stick-
er in the appliance.
The lid is difficult to
open.
The lid gaskets are dirty or
sticky.
Clean the lid gaskets.
The valve is blocked.
Check the valve.
The lamp does not
work.
The lamp is defective.
Refer to "Replacing the
lamp".
It is too warm in the
freezer.
The temperature is not set
correctly.
Set a lower temperature.
The lid does not close
tightly or it is not shut
properly.
Check if the lid closes well
and the gasket is undam-
aged and clean.
Before freezing the appli-
ance was not precooled
sufficiently.
Pre-cool the appliance for
enough time.
Large quantities of food to
be frozen were put in at
the same time.
Wait some hours and then
check the temperature
again. Next time insert
smaller quantities of food to
be frozen at any one time.
Food placed in the appli-
ance was too warm.
Allow food to cool to room
temperature before storing.
Products to be frozen are
placed too closely to each
other.
Place the products in a way
so that cold air could circu-
late among them.
The lid has been opened
often.
Try to not open the lid of-
ten.
The lid has been opened
for a long time.
Do not leave the lid open
longer than necessary.
It is too cold inside
the freezer.
The temperature is not set
correctly.
Set a warmer temperature.
The appliance does
not work at all. Nei-
ther cooling nor
lighting works.
Plug is not connected to
the mains socket properly.
Connect the mains plug
properly.
Power does not reach the
appliance.
Try connecting another
electrical device to the
power outlet.
The appliance is not
switched on.
Switch on the appliance.
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