Problem
Possible cause
Solution
There is too much frost
and ice.
The lid is not closed cor‐
rectly or the gasket is de‐
formed/dirty.
Refer to "Opening and
closing the lid".
The water drainage plug is
not correctly positioned.
Position the water drain‐
age plug in the correct
way.
Temperature is set incor‐
rectly.
Refer to "Operation" chap‐
ter.
The temperature in the ap‐
pliance is too low/too high.
The temperature regulator
is not set correctly.
Set a higher/lower temper‐
ature.
The lid is not closed cor‐
rectly.
Refer to "Opening and
closing the lid".
The products' temperature
is too high.
Let the product tempera‐
ture decrease to room tem‐
perature before storage.
Many products are stored
at the same time.
Store less products at the
same time.
The thickness of the frost
is greater than 4-5 mm.
Defrost the appliance.
The lid has been opened
often.
Open the lid only if neces‐
sary.
Products to be frozen are
placed too closely to each
other.
Make sure that there is
cold air circulation in the
appliance.
7.2 Customer Service
If your appliance is still not working
properly after making the above checks,
contact the nearest Authorised Service
Centre.
To obtain fast service, it is essential that
when you apply for it you specify the
model and serial number of your
appliance which can be found either on
the guarantee certificate or on the rating
plate located on the external right side of
the appliance.
7.3 Replacing the lamp
The appliance is equipped
with a longlife LED interior
light.
WARNING!
Do not remove the lamp
cover at the time of
replacement. Do not operate
the freezer if the lamp cover
is damaged or missing.
1. Disconnect the mains plug from the
mains socket.
2. Replace the used lamp with a new
lamp of the same power and
specifically designed for household
appliances (the maximum power is
shown on the lamp cover).
3. Connect the mains plug to the mains
socket.
4. Open the lid. Make sure that the
lamp comes on.
ENGLISH
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