10
We Electrolux undertake that if within 12 months of the
date of the purchase this Electrolux appliance or any part
thereof is proved to be defective by reason only of faulty
workmanship or materials, the company will, at our option
repair or replace the same FREE OF CHARGE for labour,
materials or carriage on condition that:
The appliance has been correctly installed and used
only on the electrical supply stated on the rating
plate.
The appliance has been used for normal domestic
purposes only, and in accordance with the
manufacturer's instructions.
The appliance has not been serviced, maintained,
repaired, taken apart or tampered with by any person
not authorised by us.
All service work under this guarantee must be
undertaken by a Electrolux Service Force Centre.
Any appliance or defective part replaced shall
become the Company's property.
Home visits are made between
8.30am and 5.30pm
Monday to Friday. Visits may be available outside these
hours in which case a
premium
will be charged.
EXCLUSIONS
This Guarantee does not cover:
Damage or calls resulting from transportation, improper
use or neglect, the replacemet of any light bulbs or
removable parts of glass or plastic.
Costs incurred for calls to put right an appliance
improperly installed or calls to appliances outside the
United Kingdom.
Appliances found to be in use within a commercial
environment, plus those which are the subject of
rental agreements.
Products of Electrolux manufacture which are not
marked by Electrolux.
The guarantee is in addition to your statutory and legal
rights.
Electrolux EUROPEAN GUARANTEE
If you should move to another country within Europe then
your guarantee moves with you to your new home subject
to the following qualifications:
The guarantee starts from the date you first
purchased your product.
The guarantee is for the same period and to the same
extent for labour and parts as exists in the new
country of use for this brand or range of products.
This guarantee relates to you and cannot be
transferred to another user.
Your new home is within the European Community
(EC) or European Free Trade Area.
The product is installed and used in accordance with
our instructions and is only used domestically, i.e. a
normal household.
The product is installed taking into account
regulations in your new country.
Before you move please contact your nearest Customer
Care Centre, list below, to give them details of your new
home. They will then ensure that the local Service
Organisation is aware of your move and able to look after
you and your appliances.
France
Senlis
+33 (0) 3 44 62 29 99
Germany Nurenberg
+49 (0) 911 323 2600
Italy
Pordenone
+39 (0) 1678 47053
Sweden
Stockholm
+46 (0) 8 738 79 50
UK
Slough
+44 (0) 1753 219898
GUARANTEE CONDITIONS