Problem
Possible cause
Solution
There is too much frost
and ice
Products are not wrapped prop-
erly
Wrap the products better
The lid is not shut properly or do
not close tightly
Check if the lid closes well and
the gaskets are undamaged and
clean
The temperature is not set cor-
rectly.
Set a warmer temperature
The water drainage plug is not
correctly positioned
Position the water drainage plug
in the correct way
The lid doesn't close
completely
There is excessive frost
Eliminate excess frost
The lid gaskets are dirty or sticky
Clean the lid gaskets
Food packages are blocking the
lid
Arrange the packages in the right
way, see the sticker in the appli-
ance
The lid is difficult to open
The lid gaskets are dirty or sticky
Clean the lid gaskets
It is too warm in the
freezer
The temperature is not set cor-
rectly.
Set a lower temperature
The lid does not close tightly or
it is not shut properly
Check if the lid closes well and
the gasket is undamaged and
clean
Before freezing the appliance
was not precooled sufficiently
Pre-cool the appliance for enough
time
Large quantities of food to be
frozen were put in at the same
time
Wait some hours and then check
the temperature again. Next time
insert smaller quantities of food to
be frozen at any one time.
Food placed in the appliance
was too warm
Allow food to cool to room tem-
perature before storing.
Products to be frozen are
placed too closely to each other
Place the products in a way so
that cold air could circulate
among them
The lid has been opened often
Try to not open the lid often
The lid has been opened for a
long time.
Do not leave the lid open longer
than necessary
It is too cold inside the
freezer
The temperature is not set cor-
rectly.
Set a warmer temperature
The appliance does not
work at all. Neither cool-
ing nor lighting works
Plug is not connected to the
mains socket properly
Connect the mains plug properly
Power does not reach the appli-
ance
Try connecting another electrical
device to the power outlet
The appliance is not switched
on
Switch on the appliance
There is no voltage in the mains
socket (try to connect another
appliance into it)
Call an electrician
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Summary of Contents for ECN1156
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