Problem and alarm code Possible cause and solution
You cannot activate the
appliance.
• Make sure that the mains plug is connected to the
mains socket.
• Make sure that there is no damaged fuse in the fuse
box.
The programme does not
start.
• Make sure that the appliance door is closed.
• If the delay start is set, cancel the setting or wait for
the end of the countdown.
• The appliance recharges the resin inside the water
softener. The duration of the procedure is approxi‐
mately 5 minutes.
The appliance does not fill
with water.
The display shows i10 or
i11.
• Make sure that the water tap is open.
• Make sure that the pressure of the water supply is
not too low. For this information, contact your local
water authority.
• Make sure that the water tap is not clogged.
• Make sure that the filter in the inlet hose is not clog‐
ged.
• Make sure that the inlet hose has no kinks or bends.
The appliance does not
drain the water.
The display shows i20.
• Make sure that the sink spigot is not clogged.
• Make sure that the interior filter system is not clog‐
ged.
• Make sure that the drain hose has no kinks or bends.
The anti-flood device is on.
The display shows i30.
• Close the water tap.
• Make sure that the appliance is correctly installed.
• Make sure the baskets are loaded as instructed in
the user manual.
Malfunction of the water
level detection sensor.
The display shows i41 -
i44.
• Make sure that the filters are clean.
• Switch the appliance off and on.
Malfunction of the wash
pump or the drain pump.
The display shows i51 -
i59 or i5A - i5F.
• Switch the appliance off and on.
The temperature of the wa‐
ter inside the appliance is
too high or malfunction of
the temperature sensor oc‐
curred.
The display shows i61 or
i69.
• Make sure that the temperature of the inlet water
does not exceed 60°C.
• Switch the appliance off and on.
Technical malfunction of
the appliance.
The display shows iC0 or
iC3.
• Switch the appliance off and on.
www.electrolux.com
24
