9
GUARANTEE CONDITIONS
We, Electrolux Ltd., undertake that if within twelve months of the date of the purchase this Electrolux built-in
appliance or any part thereof is proved to be defective by reason only of faulty workmanship or materials, the
company will, at our option repair or replace the same FREE OF ANY CHARGE for labour, materials or carriage
on condition that:
•
The appliance has been correctly installed and used only on the electrical supply stated on the rating plate.
•
The appliance has been used for normal domestic purposes only, and in accordance with the manufacturer’s
operating and maintenance instructions.
•
The appliance has not been serviced, maintained, repaired, taken apart or tampered with by any person not
authorised by us.
•
All service work under this guarantee must be undertaken by Electrolux Service Force Centre.
•
Any appliance or defective part replaced shall become the property of this company.
Home visits are made between
8.30am and 5.30pm Monday to Friday
. Visits may be available outside these
hours in which case a premium will be charged.
EXCLUSIONS
This Guarantee does not cover:
•
Damage or calls resulting from transportation, improper use or neglect, the replacement of any lilght bulbs or
removable parts of glass or plastic.
•
Costs incurred for calls to put right appliances improperly installed or calls to appliances outside the United
Kingdom.
•
Appliances found to be in use within a commercial environment, plus those which are the subject of rental
agreements.
•
Products of Electrolux manufacture which are not marked by Electrolux Ltd.
This guarantee is in addition to your statutory and legal rights.
ELECTROLUX EUROPEAN GUARANTEE
If you should move to another country within Europe then your guarantee moves with you to your new home
subject to the following qualifications:
•
The guarantee starts from the date you first purchased your product.
•
The guarantee is for the same period and to the same extent for labour and parts as exists in the new country
of use for this brand or range of products.
•
This guarantee relates to you and cannot be transferred to another user.
•
Your new home is within the European Community (EC) or European Free Trade Area.
•
The product is installed and used in accordance with our instructions and is only used domestically, i.e. a
normal household.
Before you move please contact your nearest Customer Care Centre, listed below, to give them details of
your new home. They will then ensure that the local Service Organisation is aware of your move and able
to look after you and your appliances.
France
Senlis
+33 (0)3 44 62 22 22
Germany
Nurnberg
+49 (0)911 323 2600
Italy
Pordenone
+39 (0)1678 47053
Sweden
Stockholm
+46 (0)20 78 77 50
UK
Newbury
+44 (0)1635 522 799
