7.
TROUBLESHOOTING
Problem
Possible cause
Remedy
There is no spark when
lighting the gas
• There is no electrical
supply
• Make sure that the unit
is connected and the
electrical supply is
switched on.
• Control the fuse. If the
fuse is released more
than one time, refer to
a qualified electrician.
• Burner cap and crown
are placed uneven
• Make sure that the
burner cap and crown
are in correct positions.
The flame is blow out im-
mediately after ignition
• Thermocouple is not
heated sufficient
• After lightning the
flame, keep the knob
pushed for approxi-
mately 5 seconds.
The gas ring burns un-
evenly
• Burner crown is
blocked with food resi-
dues
• Make sure that the in-
jector is not blocked
and the burner crown
is clear of food parti-
cles.
If there is a fault, first try to find a solution
to the problem yourself. If you cannot find
a solution to the problem yourself, speak
your dealer or the local Service Force
Centre.
If you operated the appliance in-
correctly, or the installation was
not carried out by a registered en-
gineer, the visit from the customer
service technician or dealer may
not take place free of charge,
even during the warranty period.
These data are necessary to help you
quickly and correctly. These data are
available on the supplied rating plate.
• Model description .................
• Product number (PNC) .................
• Serial Number (S.N.) .................
Use the original spare parts only. They are
available at Service Force Centre and ap-
proved spare parts shops.
7.1
Labels supplied with the
accessories bag
Stick the adhesive labels as indicated be-
low:
10 www.electrolux.com
