8. TROUBLESHOOTING
WARNING!
Refer to Safety chapters.
8.1 What to do if...
Problem
Possible cause
Remedy
There is no spark when
you try to activate the
spark generator.
The hob is not connected
to an electrical supply or it
is connected incorrectly.
Check if the hob is correct‐
ly connected to the electri‐
cal supply.
The fuse is blown.
Make sure that the fuse is
the cause of the malfunc‐
tion. If the fuse is blown
again and again, contact a
qualified electrician.
Burner cap and crown are
placed incorrectly.
Place the burner cap and
crown correctly.
The flame extinguishes im‐
mediately after ignition.
Thermocouple is not heat‐
ed up sufficiently.
After lightning the flame,
keep the knob pushed for
equal or less than 10 sec‐
onds.
The flame ring is uneven.
Burner crown is blocked
with food residues.
Make sure that the injector
is not blocked and the
burner crown is clean.
8.2 If you cannot find a
solution...
If you cannot find a solution to the
problem yourself, contact your dealer or
an Authorised Service Centre. Give the
data from the rating plate. Make sure,
you operated the hob correctly. If not the
servicing by a service technician or
dealer will not be free of charge, also
during the warranty period. The
instructions about the Service Centre
and conditions of guarantee are in the
guarantee booklet.
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