Problem
Possible cause
Remedy
The highest heat setting is
set.
The highest heat setting
has the same power as the
function.
The heat setting changes
between two levels.
Power management func‐
tion operates.
Refer to "Daily use" chap‐
ter.
The sensor fields become
hot.
The cookware is too large
or you put it too near to the
controls.
Put large cookware on the
rear zones if possible.
comes on.
Automatic Switch Off oper‐
ates.
Deactivate the hob and ac‐
tivate it again.
comes on.
The Child Safety Device or
the Lock function operates.
Refer to "Daily use" chap‐
ter.
comes on.
There is no cookware on
the zone.
Put cookware on the zone.
The cookware is incorrect. Use the correct cookware.
Refer to “Hints and tips”
chapter.
The diameter of the bottom
of the cookware is too
small for the zone.
Use cookware with correct
dimensions.
Refer to “Technical infor‐
mation” chapter.
and a number come on. There is an error in the
hob.
Disconnect the hob from
the electrical supply for
some time. Disconnect the
fuse from the electrical
system of the house. Con‐
nect it again. If comes
on again, speak to an Au‐
thorised Service Centre.
comes on.
There is an error in the hob
because a cookware
boiled dry. Automatic
Switch Off and the over‐
heating protection for the
zones operate.
Deactivate the hob. Re‐
move the hot cookware.
After approximately 30
seconds, activate the zone
again. If the cookware was
the problem, the error mes‐
sage goes out. Residual
heat indicator can stay on.
Let the cookware become
sufficiently cool. Check if
your cookware is compati‐
ble with the hob.
Refer to “Hints and tips”
chapter.
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