38
Our appliances are produced with the greatest of care. However, a defect may still
occur. Our consumer services department will repair this upon request, either during or
after the guarantee period. The service life of the appliance will not, however, be reduced
as a result.
This declaration of guarantee terms is based on European Union Directive 99/
44/EC and the provisions of the Civil Code. The statutory rights that the consumer
has under this legislation are not affected by this declaration of guarantee terms.
This declaration does not affect the vendor’s statutory warranty to the end user. The
appliance is guaranteed within the context of and in adherence with the following terms:
1. In accordance with provisions laid down in paragraphs 2 to 15, we will remedy free of
charge any defect that occurs within 24 months from the date the appliance is delivered
to the first end user.
These guarantee terms do not apply in the event of use for professional or equivalent
purposes.
2. Performing the guarantee means that the appliance is returned to the condition it was
in before the defect occurred. Defective parts are replaced or repaired. Parts replaced
free of charge become our property.
3. So as to avoid more severe damage, the defect must be brought to our attention
immediately.
4. Applying the guarantee is subject to the consumer providing proof of purchase showing
the purchase and/or delivery date.
5. The guarantee will not apply if damage caused to delicate parts, such as glass (vitreous
ceramic), synthetic materials and rubber, is the result of inappropriate use.
6. The guarantee cannot be called on for minor faults that do not affect the value or the
overall reliability of the appliance.
7. The statutory warranty does not apply when defects are caused by:
- a chemical or electrochemical reaction caused by water,
- abnormal environmental conditions in general,
- unsuitable operating conditions,
- contact with harsh substances.
8. The guarantee does not apply to defects due to transport which have occurred outside
of our responsibility. Nor will the guarantee cover those caused by inadequate
installation or assembly, lack of maintenance or failure to respect the assembly
instructions or directions for use.
9. Defects that result from repairs or measures carried out by people who are not qualified
or expert or defects that result from the addition of non-original accessories or spare
parts are not covered by the guarantee.
10. Appliances that are easy to transport may be delivered or sent to the consumer services
department. Home repairs are only anticipated for bulky appliances or built-in
appliances.
11. If the appliances are built-in, built-under, fixed or suspended in such a way that removing
and replacing them in the place where they are fitted takes more than half an hour, the
costs that result therefrom will be charged for. Connected damage caused by these
removal and replacement operations will be the responsibility of the user.
12. If, during the guarantee period, repairing the same defect repeatedly is not conclusive,
or if the repair costs are considered disproportionate, in agreement with the consumer,
the defective appliance may be replaced with another appliance of the same value.
In this event, we reserve the right to ask for a financial contribution calculated according
to the length of time it has been used.
Declaration of guarantee terms
Declaration of guarantee terms
Declaration of guarantee terms
Declaration of guarantee terms
Declaration of guarantee terms
