40
Solutions to Common Problems
Concern Potential Cause
Common Solution
Automatic Ice Maker (Cont’d)
Ice maker is
not making
enough ice.
• Ice maker is producing
less ice than you expect.
• The water filter may be
clogged with foreign
material.
• The water supply line is
kinked.
• Saddle valve on cold
water pipe is clogged
or restricted by foreign
material.
• Heavy traffic, opening
or closing of the doors
excessively.
• Freezer control is set too
warm (freezer ice maker).
• Water pressure is
extremely low. Cut-off and
cut-on pressures are too
low (well systems only).
• Reverse osmosis system
is in regenerative phase.
• The ice maker will produce
approximately 2.0 to 2.5 pounds of
ice every 24 hours depending on
usage conditions.
• If water dispenses slower than
normal, or if the filter is six months
old or older, it should be replaced.
• Ensure that the supply line does not
kink when the refrigerator is pushed
into place against the wall.
• Turn off household water line
valve. Remove valve. Ensure that
valve is not a self-piercing saddle
valve. Clean valve. Replace valve if
necessary.
• Press Fast Freeze to temporarily
increase ice production rate. (Freezer
ice maker only.)
• Set freezer control to colder setting
to improve performance of the ice
maker (freezer ice maker). Allow 24
hours for temperature to stabilize.
• Have someone turn up the cut-off
and cut-on pressure on the water
pump system (well systems only).
• It is normal for a reverse osmosis
system to be below 20 psi during the
regenerative phase.
Freezer ice
maker will
not stop
making
ice (select
models).
• Ice maker wire signal arm
is being held down by a
package in the freezer
that has fallen against ice
maker.
• Move any item or frozen ice cubes
that may block the signal arm from
being in the off or upward position.
See Automatic Ice Maker-Freezer
section in manual.
Ice cubes
are freezing
together.
• Ice cubes are not being
used frequently enough or
interruption of power for
prolonged time.
• Ice cubes are hollow
(shells of ice with water
inside). The hollow cubes
break open in the bin
and leak their water onto
existing ice, which causes
it to freeze together.
• Remove ice container and discard
ice. The ice maker will produce fresh
supply. Ice should be used at least
twice weekly to keep the cubes
separated.
• This generally occurs when the ice
maker does not get enough water.
This is usually the result of a clogged
water filter or restricted water supply.
Replace the water filter and if the
condition still occurs check for a
Saddle Valve, water valve not turned
on all the way or kinked water supply
line.
